Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team,

Requesting map seat for the event below:

Brian Regan

Palace Theatre Manchester|Manchester, NH

Thu, Jun 22, 2023, 7:30 PM

https://www.stubhub.com/brian-regan-manchester-tickets-6-22-2023/event/151745187/?quantity=2

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Volbeat

SaskTel Centre|Saskatoon, SK

Tue, Jul 18, 2023, 7:00 PM

https://www.stubhub.com/volbeat-saskatoon-tickets-7-18-2023/event/151690828/?quantity=2

https://www.ticketmaster.ca/volbeat-servant-of-the-road-tour-saskatoon-saskatchewan-07-18-2023/event...

[Quiennie]

Hi Team,

Please update map on Stubhub for this event:

Larry June
Jun 01 • Thu • 8:00PM • 2023
The Depot, Salt Lake City, UT

Stubhub Link: https://www.stubhub.com/larry-june-salt-lake-city-tickets-6-1-2023/event/151607760/

Primary Link: https://concerts.livenation.com/larrys-market-run-2023-salt-lake-city-utah-06-01-2023/event/1E005E70...


Thanks,

Quiennie

[ticketmvp]

NHRA Thunder Valley Nationals (all 4 events) at Bristol Motor Speedway and Dragway June 9-11 have incorrect seating charts. The current seating chart is for the Bristol Motor Speedway. These are NHRA races taking place at the Bristol Dragway and should have the Dragway seating chart as shown on Ticketmaster. Please have this corrected asap as I don't even understand how the incorrect map has been up all this time.

Bristol Dragway seating chart

[JONA]

Hi Team,

Please update StubHub map and add VIP Section for this event CAIFANES 06/01/2023 8PM  Show and see link and photo below for reference;

https://www.etix.com/ticket/online/performanceSale.do?method=selectPerformance&performance_id=759233...

Thanks, 

Jona

[cath16]

Hi please update SH map for Baby Rose Sun, May 28, 2023, 7:00 PM, see below photo for reference, thank you! 

https://www.ticketmaster.com/event/10005E8DF4954CC1

[lotustixmalou]

Please, add Lot A for below Parking event:
PARKING PASSES ONLY Peter Frampton
Ameris Bank Amphitheatre Parking, Alpharetta, GA
June 27, 2023, 8:01 PM

STUBHUB LINK: https://www.stubhub.com/parking-passes-only-peter-frampton-alpharetta-tickets-6-27-2023/event/151669...

Primary ticket provider link: https://concerts.livenation.com/included-parking-peter-frampton-alpharetta-georgia-06-27-2023/event/...

[Mauflores]

Hi Team,

Asking for your assistance in adding VIP GENERAL ADMISSION for this event:

Event: Carl Cox
Venue: Factory 93
Date: Sat, Oct 21, 2023, 4:00 PM

Stubhub Link: https://www.stubhub.com/carl-cox-los-angeles-tickets-10-21-2023/event/151765817/?clickref=1101lwMZL2...
Primary Link: https://factory93.frontgatetickets.com/event/wwlf7lpdu0rktf2r

[katzbautista]

Hi team,

Please update Stubhub Floor map clickable

Event Name: Siddhartha
Event Date: 10/20/2023
Issue to Resolve: Floor map to be clickable
Primary Map Link: https://concerts.livenation.com/siddhartha-us-tour-2023-atlanta-georgia-10-20-2023/event/0E005E49C5C...

Thanks,

Katz

[katzbautista]

Hi team,

Event Name: Siddhartha 
Event Date: 6/7/2023
Issue to Resolve: Update floor map
Primary Map Link: https://concerts.livenation.com/siddhartha-us-tour-2023-houston-texas-06-07-2023/event/3A005E4915CEA...
 

Thank you,

Katz