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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

coop2391
Pit Crew

Re: Map Errors on Site

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aj123
Zamboni Driver

Re: Map Errors on Site

Event Name: Dinosaur Jr.
Event Date: 12/3/2023
Issue to Resolve: Please add actual map
Primary Map Link: https://www.axs.com/events/486729/dinosaur-jr-celebrating-30-years-of-ywhere-you-beeny-tickets 

 

image.png

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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing 5 & 6 sections on Stubhub event map for the following event:

Stevie Nicks

KFC Yum Center

Louisville, KY

Tue, Jun 27, 2023, 7:00 PM

 

Stubhub Link:

Stevie Nicks Tickets - StubHub

 

Primary Link:

Stevie Nicks Tickets Jun 27, 2023 Louisville, KY | Ticketmaster

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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add an event map for the below event:

Event Name: Nickel Creek
Venue: Old Whaling Church Edgartown, MA 
Event Date & Time: Sat, Jul 29, 2023, 8:00 PM

StubHub Link: https://www.stubhub.com/nickel-creek-edgartown-tickets-7-29-2023/event/151841284/?quantity=2
Primary Link: https://www.ticketmaster.com/nickel-creek-edgartown-massachusetts-07-29-2023/event/01005E9226B57D08

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mountaindude93
Zamboni Driver

Re: Map Errors on Site

Map error on this event. 151839197

Should mirror the map of event 151744221

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Quiennie
Zamboni Driver

Missing seat map

Hi Team,

Please update map on Stubhub for this event:

 

Ralph Barbosa
Oct 19 • Thu • 7:00PM • 2023
Punch Line Sacramento, Sacramento, California

Stubhub Link: https://www.stubhub.com/ralph-barbosa-sacramento-tickets-10-19-2023/event/151707717/?quantity=2

Primary Link: https://concerts.livenation.com/ralph-barbosa-sacramento-california-10-19-2023/event/1C005E92914E1A7...


Thanks,

Quiennie

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Quiennie
Zamboni Driver

Missing seat map

Hi Team,

 

Please update stubhub map for this event:

 

Dinosaur Jr.
Dec 03 • Sun • 8:00PM • 2023
Music Hall of Williamsburg, Brooklyn, NY

 

stubhub link: https://www.stubhub.com/dinosaur-jr-brooklyn-tickets-12-3-2023/event/151816406/?quantity=2

primary link: https://www.axs.com/events/486729/dinosaur-jr-celebrating-30-years-of-ywhere-you-beeny-tickets?q=Din...

 

Thanks,

 

Quiennie

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to activate the map seat for the event below:

Pete Davidson (21+ Event)

San Jose Improv|San Jose, CA

Fri, Aug 18, 2023, 9:30 PM

 

https://www.stubhub.com/pete-davidson-san-jose-tickets-8-18-2023/event/151854770/?

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add VIP General Admission on the event below:

Pete Davidson (21+ Event)

San Jose Improv|San Jose, CA

Fri, Aug 18, 2023, 9:30 PM

 

https://www.stubhub.com/pete-davidson-san-jose-tickets-8-18-2023/event/151854770/?

https://www.ticketweb.com/event/pete-davidson-working-out-new-san-jose-improv-tickets/13292268

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to activate the map seat on the event below:

Pete Davidson (21+ Event)

San Jose Improv|San Jose, CA

Sun, Aug 20, 2023, 9:30 PM

 

https://www.stubhub.com/pete-davidson-san-jose-tickets-8-20-2023/event/151854728/

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