StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie · ‎06-29-2023

Hi Team,

Please fix stubhub map for this event:

PARKING PASSES ONLY Chicago White Sox at Oakland Athletics
Jun 30 • Fri • 6:40PM • 2023
Oakland Coliseum Parking Lots, Oakland, California

Stubhub link:

primary link:

Thanks,

Quiennie

katzbautista08 · ‎06-30-2023

Event Name: Baylen Levine
Event Date: 7/30/23
Issue to Resolve: Please add actual map
Primary Map Link: https://www.axs.com/events/478657/baylen-levine-tickets
Screenshot of SH error:

Thanks!

geniusboy91 · ‎06-30-2023

Please add the following sections to event

https://www.stubhub.com/parking-passes-only-metallica-indio-tickets-10-6-2023/event/151626983/

Camping Companion Parking
Car Camping
Tent Camping
Preferred Car Camping
RV Camping

https://www.axs.com/festivals/476616#Camping

If you think it would be more appropriate to create a separate CAMPING PASSES ONLY event for Car Camping, Tent Camping, Preferred Car Camping, and RV Camping that would be fine to.

kcochand · ‎07-01-2023

Hi, I purchased two Floor tickets and am now selling them. The Section "Floor TBD" looks correct, but "BAL301" is not accurate. How do I change this?

Indiana_Jones · ‎07-02-2023

For The Lumineers at the Hollywood Bowl on Fri Sept 15, please fix the seating chart so you can click on individual sections. It appears to be static and people cannot search for seats. Please fix asap. Thank you

https://www.stubhub.com/the-lumineers-hollywood-tickets-9-15-2023/event/151525211/?quantity=2

lotus_gaymarie · ‎07-04-2023

Event:

NOFX 09/30/23

Central Florida Fairgrounds

Kindly make the event map interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/nofx-saint-petersburg-tickets-9-30-2023/event/151487769/

Link to the event from the primary ticket provider:

https://brewhahaproductions.ticketspice.com/nofx-final-tour-st-petersburg

MT509 · ‎07-05-2023

Hi Team!!

This event has the wrong seating map.

Volbeat

7/23/2023

https://www.stubhub.com/volbeat-airway-heights-tickets-7-23-2023/event/151691072/

Correct map

https://northernquest.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ANQC%3ANQC23%3AOSC...

FremontFan · ‎07-06-2023

Fremont Theater San Luis Obispo Steve Earle July 28, 2023

Section numbering is wrong. Stubhub showing Sections 1,2,3 front to rear. Actually sections 1,2 ,3 are left to right. The front row center seats I have for sale would appear to be in the middle of the hall on Stubhub.

Wrong: https://www.stubhub.com/steve-earle-san-luis-obispo-tickets-7-28-2023/event/151785525/

Right: https://www.eventbrite.com/e/steve-earle-alone-again-tour-tickets-608780357437