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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Lotusjoyce
Zamboni Driver

Re: Map Errors on Site

Hi Team, 

 

Please update the Stubhub map to General Admission and General Admission VIP

 

NOFX
Central Florida Fairgrounds | Orlando, FL
Sat, Sep 30, 2023, 11:59 PM

 

Stubhub link:

https://www.stubhub.com/nofx-saint-petersburg-tickets-9-30-2023/event/151487769/

 

Primary link:

https://brewhahaproductions.ticketspice.com/nofx-final-tour-st-petersburg

 

Thank you

 

Screenshot 2023-07-07 210513.png

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piquel
Team Mascot

Re: Map Errors on Site

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ayoneil
Waterboy

Juky 14-15 event seat section wrong in dropdown

Events:
Breakaway Music Festival - Friday Only
Date: July 14
and
Breakaway Music Festival Kansas City (Saturday Only)
Date: July 15
The seat section wrong, should be single day GA, VIP, Ultra Vip
instead of 2 days GA, VIP, Ultra Vip.
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Rhawkaz
Team Mascot

Re: Map Errors on Site

Jason Isbell on July 11th at the Marquee Theatre on Tuesday July 11th should include a balcony viewing area listing, but currently does not display that option for ticket sales.

https://www.stubhub.com/jason-isbell-tempe-tickets-7-11-2023/event/151495642/?quantity=2
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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Hi Team,

 

Kindly add Shuttle Passes on the event map.

 

Please refer to this link from the primary ticket provider:
https://escapehalloween.frontgatetickets.com/event/3ax3ymw290w9ndfm

 

 

Link to the event on Stbuhub:
https://www.stubhub.com/escape-halloween-san-bernardino-tickets-10-27-2023/event/151396105/

 

 

Thanks!

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pr
Umpire

no map for an event on July 13 Jason Mraz McMenamins Edgefield Amphitheater July 13, 2023 6:30 PM

If anyone has tickets to sell just list on vivid seats at they have map up for this event.  It is 4 days away and stubhub has said map coming soon. 

 

https://www.vividseats.com/jason-mraz-tickets-troutdale-mcmenamins-historic-edgefield-manor-7-13-202...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

Requesting to add 2-DAY RIVERSIDE CITY SHUTTLE section for the event below:

 

Escape Halloween - 2 Day Pass (10/27-10/28) (18+ Event)
NOS Events Center|San Bernardino, CA
Fri, Oct 27, 2023, 3:59 PM


https://www.stubhub.com/escape-halloween-san-bernardino-tickets-10-27-2023/event/151396105/?quantity...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to add SATURDAY RIVERSIDE CITY SHUTTLE section for the event below:

Escape Halloween - Saturday (18+ Event)

NOS Events Center|San Bernardino, CA

Sat, Oct 28, 2023, 4:00 PM

 

https://www.stubhub.com/escape-halloween-san-bernardino-tickets-10-28-2023/event/151948961/?quantity...

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lotus_gaymarie
Stagehand

Re: Map Errors on Site

Event: Escape Halloween - Saturday (18+ Event)

 

Hi Team,

 

Kindly add Shuttle Passes on the event map.

 

Please refer to this link from the primary ticket provider:
https://escapehalloween.frontgatetickets.com/event/3ax3ymw290w9ndfm

 

 

Link to the event on Stbuhub:
https://www.stubhub.com/escape-halloween-san-bernardino-tickets-10-28-2023/event/151948961/

 

 

Thanks!

Reply
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