Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[springcleaning]

The map you guys have listed is not the same as the Ticketmaster one where the tickets actually come from. Can you please have it reflect the actual seat/section map?

[springcleaning]

https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-21-2024/event/10005F01FC4E...

[Petunia1977]

Can we please get an update on this?
Thanks so much.

[cookieman35]

Section missing for Taylor Swift sec112 row 28.  Thank you

[sopaq]

I'm having the same issue. Section W115, row A

[springcleaning]

Stubhub’s map is not correct at all in many places. Section 237 is listed on their site split as 2 L and R but the actual map from Ticketmaster doesn’t have that and it’s just section 237.

[pangster6]

Hi there,

You have an incorrect seating chart for Taylor Swift for her Toronto dates:
Nov 14, 15, 16, 21, 22 and 23, 2024:

https://www.stubhub.ca/taylor-swift-toronto-tickets-11-23-2024/event/152129139/?

Correct seating chart:
https://www.ticketmaster.ca/taylor-swift-the-eras-tour-toronto-ontario-11-23-2024/event/10005F01FCD2...

Thanks

[j__ackie]

Event Name: Taylor Swift

Event Date: Nov 21, 2024 (applies to all tour dates at Rogers Centre)

StubHub Incorrect Map: Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour Dates - StubHub

Correct Map from TicketMaster: Taylor Swift | The Eras Tour Tickets Nov 21, 2024 Toronto, ON | Ticketmaster

Specifically, Sections 100 and 200 are wrong. 

[acmp]

Hi Team!

Requesting for a seat map on this event Dexter and The Moonrocks 12/8/2023

primary link: https://tix.axs.com/OBd3FAAAAABWTAWLAwAAAAAw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDHJhbXNoZWFkbGl2ZQD%2f%2f%....

stubhub link: https://tix.axs.com/OBd3FAAAAABWTAWLAwAAAAAw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fDHJhbXNoZWFkbGl2ZQD%2f%2f%....

Thanks!

[acmp]

Hi Team!

Requesting for a seat map on this event: Disney On Ice Parking 12/7/23

primary link: https://www.parkwhiz.com/pnc-arena-parking-3/disney-on-ice-presents-magic-in-the-stars-1341044/

stubhub link: https://www.stubhub.com/parking-passes-only-disney-on-ice-raleigh-tickets-12-7-2023/event/152062151/...

Thanks!