Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[edwch79]

Soldier field premium south lot is showing the wrong location. Going by the map buyers around going to click on it because it's across the street from the actual location! 

- Event Name: Chicago Bears vs Carolina Panthers (Soldier Field Parking)

- Event Date: Nov 9, 2023

- Link to the event on our site: Link

- A link to a correct map: Link

[lotus_gaymarie]

Lauryn Hill Parking  

Moda Center Parking | Portland, OR
Fri, Nov 10, 2023, 8:01 PM

Kindly add the parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-lauryn-hill-portland-tickets-11-10-2023/event/152430384/...

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/0F005F4AA3DC112D

Thanks!

[lotus_gaymarie]

Event: 

Orlando Magic Parking

Amway Center Parking|Orlando, FL

Mon, Nov 06, 2023, 7:01 PM

Kindly add the parking map for this event.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-orlando-magic-orlando-tickets-11-6-2023/event/151768681/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/22005F169579C607

Thanks!

[goteamgo]

Nebraska Cornhuskers Womens/Mens Basketball seating map doesn't include floor seating sections to list/buy.  Correct layout here: https://www.ticketmaster.com/event/Z7r9jZ1A7ZEOF

[FLCathy]

Please correct listing for Demetri Martin at the Tampa Theatre 2.2.24.

Stubhub listing without reserved seating map: 

https://www.stubhub.com/demetri-martin-tampa-tickets-2-2-2024/event/152430658/?quantity=0

Venue Listing: https://tampatheatre.org/live/demetri-martin-the-joke-machine-tour/

Thanks!!!

[Shagg]

Please add row selection to floor section E for event below:

Blake Shelton
March 23, 2024
Glendale, AZ
Desert Diamond Arena

https://www.ticketmaster.com/blake-shelton-back-to-the-honky-glendale-arizona-03-23-2024/event/19005...

[TeamStubHub]

Thanks for the heads up on this! We'll get the details sent to our mapping team right away. 

[mariefe_madrid]

Hi Team,

Requesting to add 6,7,8 section on the map for the event below:

TobyMac

Spokane Arena|Spokane, WA

Thu, Feb 22, 2024, 7:00 PM

https://www.stubhub.com/tobymac-spokane-tickets-2-22-2024/event/152310050/?sections=398364&ticketCla...

https://ticketswestinw.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3ATWC%3AEARN24%3AE...

Thank you!

[BaM33]

Ministry and Gary Numan Tickets (Rescheduled from 06 Feb 2024)

Mar 01 • Fri • 7:00PM • 2024

Roseland Theater, Portland, OR, USA

 

 

Seat map should include balcony seating but doesn't. How can i list my balcony tickets otherwise ? 

[TeamStubHub]

Thank you so much for the heads up on this! We'll follow up with our events team to get this updated as soon as possible.