- Event Name
- Event Date
- Link to the event on our site
- A link to a correct map (if you have one)
We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.
We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.
Rest assured, if it's being posted here, it is being reported right away.
Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.
Thank you!
What can I submit? |
|
What should I NOT submit? |
|
Will I get a follow up? |
No, all requests are reported automatically. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date. |
12-06-2019
Hi Team,
Requesting to fix issue on section 120, tried clicking the section but result is showing section 119 instead of 120.
Disney on Ice: Into the Magic
BMO Harris Bank Center|Rockford, IL
Sat, Jan 13, 2024, 3:00 PM
https://www.stubhub.com/disney-on-ice-into-the-magic-rockford-rockford-tickets-1-13-2024/event/15238...
Disney On Ice presents Into the Magic Tickets Jan 13, 2024 03:00 PM Rockford, IL | Ticketmaster
Thank you!
https://www.stubhub.com/white-christmas-seattle-seattle-tickets-12-2-2023/event/152077885/
The seating chart on Stubhub for the 5th Avenue Theatre is incorrect. Please see the seating chart directly from the venue here:
https://www.5thavenue.org/media/2v1bkmm4/2324_seating-chart_11x17_full-chart.pdf
You guys have it as having an Orchestra, Middle Orchestra, and Rear Orchestra, which results in ALL orchestra tickets being placed in the front of your seating chart. The 5th ave theatre only has it seperated into Right, Center and Left Orchestra. They don't have middle and rear on their chart.
The mezzanine is messed up the same way on the stubhub seating chart. Can you please fix it to have the following sections:
Orchestra Left
Orchestra Center
Orchestra Right
Mezzanine Left
Mezzanine Center
Mezzanine Right
That is the correct way that the theatre does it.
Thanks!
- Event Name : Oliver Anthony
- Event Date : May 3, 2024
- Link to the event on our site : https://www.stubhub.com/oliver-anthony-huntington-tickets-5-3-2024/event/152601504/?quantity=2
- A link to a correct map : https://www.ticketmaster.com/oliver-anthony-out-of-the-woods-huntington-west-virginia-05-03-2024/eve...
Section RS is missing on Stubhub map. (It is located between the PIT and sections A & B)
Hello,
Can you please update the map to reflect the primary?
EVENT NAME: Jason Aldean
EVENT DATE: 08/29/24 at 730p
STUBHUB MAP: https://www.stubhub.com/jason-aldean-greensboro-tickets-8-29-2024/event/152653164/?sections=276819%2...
PRIMARY MAP: https://www.ticketmaster.com/jason-aldean-highway-desperado-tour-2024-greensboro-north-carolina-08-2...
Thank you!
Hi Team,
Seeking your assistance to add General Admission Section for below event:
Event Name: Jason Mraz
Venue: Red Rocks Amphitheatre, Morrison, CO
Event Date & Time: Jul 28, 2024, 7:00 PM
Stubhub Link: https://www.stubhub.com/jason-mraz-morrison-tickets-7-28-2024/event/152490012/?
Primary Link: https://www.axs.com/events/508823/jason-mraz-with-the-colorado-symphony-tickets
Hi Team,
Please update not interactive parking map for the following event:
Luis Miguel Parking
Amerant Bank Arena Parking
Sunrise, FL
Thu, Jun 06, 2024, 8:01 PM
Hi Team,
Please update not interactive parking map.
NF - Nate Feuerstein Parking
Vystar Veterans Memorial Arena Parking
Jacksonville, FL
Sun, May 26, 2024, 7:31 PM
Hi Team,
Requesting to update the map seat of the event below:
Kenny G
Nashua Center for the Arts|Nashua, NH
Sun, Dec 03, 2023, 7:00 PM
https://www.stubhub.com/kenny-g-nashua-tickets-12-3-2023/event/152161568/
https://www.etix.com/ticket/p/6939682/kenny-g-miracles-holiday-and-hits-nashua-nashua-center-for-the...
Thank you!
Laker map - unable to click on sections for some reason. Los Angeles Laker tickets. Was looking 12/25 specifically but I'm sure it's for other dates as well. Have to be able to click on a section.