Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Kindly add SPORTS COMPLEX GARAGE on the parking map.

Event:

Ringling Bros B&B Circus Parking

Vystar Veterans Memorial Arena Parking |Jacksonville, FL

Fri, Jan 19, 2024, 7:01 PM

 

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-ringling-bros-and-barnum-and-bailey-circus-jacksonville-...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/vystar-veterans-memorial-arena-parking/ringling-bros-and-barnum-bailey-pres...

 

Thanks!

[matti58]

The event page for Adam Ant in Indianapolis is incorrect.  There is no floor general admission section on the primary.

https://www.stubhub.com/adam-ant-indianapolis-tickets-3-27-2024/event/152700070/

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Monster Jam Parking 1PM
Event Date: 1/6/24
Issue to Resolve: Please add correct map
Primary Map Link: https://www.ticketmaster.com/monster-jam-pinnacle-parking-nashville-tennessee-01-06-2024/event/1B005...
Screenshot of SH error: 

Thanks!

[katzbautista08]

Hi Team,

Seeking your assistance to add Section 555 Garage for below event:

Event Name: TobyMac Parking
Venue: Golden 1 Center Parking|Sacramento, CA
Event Date & Time: Feb 08, 2024, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-tobymac-sacramento-tickets-2-8-2024/event/152302102/?
Primary Link: https://www.parkwhiz.com/golden-1-center-parking/tobymac-hits-deep-tour-1360076/

Thanks!

[A_L]

Incorrect map, It is a seated venue not GA.
Zoso - The Ultimate Led Zeppelin Experience

FRI JAN 26, 2024 – 7:00 PM

https://www.axs.com/events/506905/zoso-the-ultimate-led-zeppelin-experience-tickets

https://www.stubhub.com/zoso-columbus-tickets-1-26-2024/event/152420261

[Indiana_Jones]

For P!nk in Miami on Sat Nov 23 at loanDepot Park, when listing tickets, it won't allow me to select a Row number for Floor A6 and A4. This is the 3rd time contacting Stubhub to fix this and it has not been resolved. Please make this a priority. Thank you.

Stubhub Map: https://www.stubhub.com/p-nk-miami-tickets-11-23-2024/event/152691996/?quantity=2&sections=1127650&t...

Ticketmaster: https://www.ticketmaster.com/pnk-summer-carnival-2024-miami-florida-11-23-2024/event/0D005F67D9CF1BD...

[mariefe_madrid]

Hi Team,

Please add " General Lot Parking " on Stubhub for the below event.

Olivia Rodrigo Parking

Wells Fargo Center Philadelphia Parking

Philadelphia, PA

Fri, Jul 19, 2024, 7:31 PM

Primary link : https://www.ticketmaster.com/parking-olivia-rodrigo-philadelphia-pennsylvania-07-19-2024/event/30005...

Stubhub Link : https://www.stubhub.com/parking-passes-only-olivia-rodrigo-philadelphia-tickets-7-19-2024/event/1523...

Thank you!

[A_L]

Incorrect Map
Aaron Lewis
FRI FEB 02, 2024 – 8:30 PM
Grand Event Center, Lake Charles LA
https://www.goldennugget.com/lake-charles/entertainment/entertainers/aaron-lewis/?locale=en-US&axssi...

https://www.stubhub.com/aaron-lewis-lake-charles-tickets-2-2-2024/event/152459900

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Chicago Bulls Parking  7PM 298294473
Event Date: 12/20/23
Issue to Resolve: Please add missing section 2000 W MADISON ST
Primary Map Link: https://www.nba.com/bulls/tickets/united-center-parking
Screenshot of SH error: 

Thanks!

[Meistertix]

The floor selections aren’t highlighting to show tickets are available, when you click on them it shows what is available and when you select the tickets to purchase it errors. I have tickets for sale in these sections and buyers can’t buy them cause it keeps erroring

Event Name- all elite wrestling
Event Date - 12/27/24
https://www.stubhub.com/all-elite-wrestling-aew-orlando-tickets-12-27-2023/event/152525929/?quantity...