Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotustixmalou]

Hi team,

Please, update map:
Event name: Benise
Venue: Fox Performing Arts Center, Riverside, CA
Date: September 14, 2024, 7:30 PM

Stubhub link: https://www.stubhub.com/benise-riverside-tickets-9-14-2024/event/152582400/

Primary ticket provider link: https://concerts.livenation.com/benise-fiesta-riverside-california-09-14-2024/event/0B005F64F29F30E7

[lotus_gaymarie]

Event:

Lainey Wilson Parking

Ameris Bank Amphitheatre Parking | Alpharetta, GA

Sat, Oct 19, 2024, 7:01 PM

Kindly add these parking sections:

Lot A

Lot B

Lot C

Lot P

VIP parking

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-lainey-wilson-alpharetta-tickets-10-19-2024/event/152481...

Link to the event from the primary ticket provider:

https://concerts.livenation.com/included-parking-lainey-wilson-alpharetta-georgia-10-19-2024/event/0...

Thanks!

[lotustixmalou]

Hi team,

Please, update map:
Event name: TommyInnit
Venue: Stage AE, Pittsburgh, PA
Date: April 13, 2024, 7:00 PM

Stubhub link: https://www.stubhub.com/tommyinnit-pittsburgh-tickets-4-13-2024/event/152737333/

Primary ticket provider link: https://www.axs.com/events/520565/tommyinnit-tickets

[pmarenson]

Please put up seating map for the following:

Sierra Ferrell

The Sound, Del Mar, CA

3/9/24 8PM

https://www.stubhub.com/sierra-ferrell-del-mar-tickets-3-9-2024/event/152567803/

TM Link-

https://www.ticketmaster.com/sierra-ferrell-shoot-for-the-moon-del-mar-california-03-09-2024/event/0...

[lotustixmalou]

NO MAP ON SITE:

Event name: Take3
Stubhub link: https://www.stubhub.com/take3-eau-claire-tickets-3-12-2024/event/152318509/
Primary ticket provider link: https://www.axs.com/events/492885/take3-tickets

[Indiana_Jones]

For Blake Shelton in Detroit on Fri Feb 23 and Tacoma on Fri March 15, please take a look at the Floor Sections. There are 2-3 floor sections in which are harder to select from because they are white (not purple). It appears there are no seats for these sections when there are. Please fix this asap. I have contacted Stubhub a couple times about this. Thank you

https://www.stubhub.com/blake-shelton-detroit-tickets-2-23-2024/event/152464063/?quantity=2&sections...

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2

[TeamStubHub]

Hi there! Apologies for any confusion with the map on-site. Looking into this, these maps appear differently on our end. Can you please try another device, or clearing your cache and cookies?

[pmarenson]

Please add the pit section to the following event:

AJR

Pechanga Arena, San Diego, CA

5/1/24 7:30PM

https://www.stubhub.com/ajr-san-diego-tickets-5-1-2024/event/152580290/

https://www.axs.com/events/511714/ajr-tickets

Thanks!

[pmarenson]

Also Please add the pit section to the following event:

Snarky Puppy

Kings theatre, Brooklyn, NY

4/18/24 8PM

https://www.stubhub.com/snarky-puppy-brooklyn-tickets-4-18-2024/event/152670330/

https://www.kingstheatre.com/events/snarky-puppy/tickets/BBBFE34A-B20D-4C63-BD04-88F105B756B9

Thanks!

[websales]

Please update the map for the event:

The Avett Brothers @ MegaCorp Pavilion, Newport, KY Sat 8/24/24 6 PM

SH Link: https://www.stubhub.com/the-avett-brothers-newport-tickets-8-24-2024/event/152873685/

Primary: https://promowestlive.com/cincinnati/megacorp-pavilion/2024/08/the-avett-brothers2

It is the same map as all other outdoor events at the MegaCorp Pavilion.