StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Mauflores · ‎02-16-2024

Hi Team,

Asking for your assistance in updating the map for this event, i included the map on this request:

Event:Max Barskih
Venue:Park West
Date: Fri, Feb 23, 2024, 8:00 PM

Stubhub Link: https://www.stubhub.com/max-barskih-chicago-tickets-2-23-2024/event/152360886/?sections=649591&ticke...

Primary Link: https://www.axs.com/events/492596/max-barskih-tickets

pmarenson · ‎02-16-2024

Please put up the seating map for the following event(Ga Floor And Reserved Balcony):

They Might be Giants

Vic Theatre, Chicago, IL

6/19/24 8PM

https://www.stubhub.com/they-might-be-giants-chicago-tickets-6-19-2024/event/153074965/

https://www.axs.com/events/531042/they-might-be-giants-tickets

Thanks!

katzbautista08 · ‎02-16-2024

REQUESTING FOR SH MAPPING

Event Name: Lynyrd Skynyrd and ZZ Top 7:00 PM
Event Date: 3/29/24
Issue to Resolve: Please update map as shown on the primary link and add section names on the upper part of the map.
Primary Map Link: https://www.ticketmaster.com/event/2D005F5A9E683CF6?irgwc=1&clickid=S2H2FOTnuxyPRGURloXPX1X7UkH26Xyq...
Screenshot of SH error:

Thanks!

lockitup · ‎02-17-2024

@TeamStubHub Stubhub has 2 separate listings for Faster Horses. One is for the wristbands (titled "3 Day Pass") and is correct. The other link (below) was initially made for the Camping Passes, then Stubhub switched it for some reason. PLEASE update the Camping Passes link below with the correct map.

- Faster Horses Festival CAMPING PASSES ONLY

- July 19-21

- https://www.stubhub.com/faster-horses-festival-brooklyn-tickets-7-19-2024/event/152969137/

-https://fasterhorsesfestival.com/camping/

mede661 · ‎02-18-2024

Update to reserved. PLEASE split front and back it's NOT a GA event

https://storage.googleapis.com/midstatefair-com/uploads/7.23%20map2.pdf

lotus_gaymarie · ‎02-19-2024

Event:
Jordan Davis Parking
Skyla Credit Union Amphitheatre Parking | Charlotte, NC
Thu, May 02, 2024, 7:01 PM

Kindly update parking map include Premier Parking.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-mitchell-tenpenny-charlotte-tickets-5-2-2024/event/15241...

Link to the event from the primary ticket provider:
https://concerts.livenation.com/event/2D005F45C3C14B8A

Thanks!

Indiana_Jones · ‎02-19-2024

I was told this would be resolved, especially as it got closer to the show! The Detroit show is this Friday. My tickets would have sold by now if this would have been fixed. See below and get this fixed today!

For Blake Shelton in Detroit on Fri Feb 23 and Tacoma on Fri March 15, please take a look at the Floor Sections. There are 2-3 floor sections in which are harder to select from because they are white (not purple). It appears there are no seats for these sections when there are. Please fix this asap.

https://www.stubhub.com/blake-shelton-detroit-tickets-2-23-2024/event/152464063/?quantity=2&sections...

https://www.stubhub.com/blake-shelton-tacoma-tickets-3-15-2024/event/152464268/?quantity=2