Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[bdodge]

Rogers Centre - Toronto Blue Jays

Tickets in many sections (100s and 200s) are not mapping for entire season. 

Seattle Mariners at Toronto Blue Jays (Home Opener)

Apr 08 • Mon • 7:07PM • 2024

Rogers Centre, Toronto, Ontario, Canada

https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-8-2024/event/152171598/?quantity=2

[bdodge]

Not mapping correctly for 200s and 100s:

Los Angeles Dodgers at Toronto Blue Jays

Apr 27 • Sat • 3:07PM • 2024

Rogers Centre, Toronto, Ontario, Canada

 

https://www.stubhub.ca/toronto-blue-jays-toronto-tickets-4-26-2024/event/152171585/?quantity=2

[JONA]

Hi Team,

Kindly make  Stubhub link  below active and make the Event visible on Stubhub 

Event Name :Veeze 

Date and Time : Wed, Mar 06, 2024, 8:00 PM

Venue: 24 Oxford|Las Vegas, NV

Stubhub link: https://www.stubhub.com/veeze-las-vegas-tickets-3-6-2024/event/152770944/

Thanks,

Jona

[mrapt102]

Hello,

Can you please have your map updated to reflect GOLD CIRCLE on the primary?

EVENT NAME: Cage The Elephant

EVENT DATE: 08/08/24 at 630p

STUBHUB LINK:  https://www.stubhub.com/cage-the-elephant-madison-tickets-8-8-2024/event/153162729/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-madison-wisconsin-08-08-2024/event/070...

THANK YOU!!

[mrapt102]

Hello,

Can you please have your map updated to reflect the pit?

EVENT NAME: Cage the Elephant

EVENT DATE: 7/11/24 at 630p

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-austin-tickets-7-11-2024/event/153161681/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-austin-texas-07-11-2024/event/3A00605C...

THANK YOU!!!

[ticketnerds]

- Event Name: All TD Garden Boston Bruins games

- Event Date - ALL

- Link to the event on our site: https://www.stubhub.com/boston-bruins-tickets/performer/2762

- A link to a correct map:

The zone "Loge Glass" is incorrect. Loge Glass refers to the front row seats, in any loge section, as they are "on the glass".  The current "Loge Glass" should be "Loge Side" as they are a grouping on the loge side section.

[mrapt102]

Hello,

Can you please have your map reflect the Floor on the primary?

EVENT NAME: Cage The Elephant

EVENT DATE: 7/6/24 at 630p

STUBHUB LINK: https://www.stubhub.com/cage-the-elephant-san-diego-tickets-7-6-2024/event/153162560/?quantity=0&sec...

PRIMARY LINK: https://www.ticketmaster.com/cage-the-elephant-neon-pill-tour-san-diego-california-07-06-2024/event/...

THANK YOU!!!

[aj123]

Hi Team,
Seeking your assistance to add a map for below event:

Event Name: Lets Sing Taylor
Venue: City Winery - Nashville, Nashville, TN
Event Date & Time: May 10, 2024, 7:30 PM

Stubhub Link: https://www.stubhub.com/let-s-sing-taylor-a-live-band-experience-nashville-tickets-5-10-2024/event/1...
Primary Link: https://citywinery.com/nashville/ticket-selection?eventId=lets-sing-taylor-0xayqh

Thank you!

[Frednizer]

Wicked - Memphis

Some dates including Sat. April 6th 7:30pm show the incorrect location for the show. 

Correct location: Orpheum Theatre Memphis TN

Link - https://www.stubhub.com/wicked-memphis-memphis-tickets-4-5-2024/event/151715640/?quantity=2

Incorrect location - Halloran Centre 

Link - https://www.stubhub.com/wicked-memphis-memphis-tickets-4-6-2024/event/152620559/?quantity=2

Sometimes it shows both locations for the same exact time...

[pmarenson]

Please add the pit section to the following event:

Faye Webster

Moody Ampitheater- Austin, TX

9/19/24 7PM

https://www.stubhub.com/faye-webster-austin-tickets-9-19-2024/event/153196808/

https://www.ticketmaster.com/kutx-presents-faye-webster-austin-texas-09-19-2024/event/3A006061C9E05E...