Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[We_Got_Tickets]

- Event Name: Houston Rodeo with Jonas Brothers

- Event Date: 3/15/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-15-2024/event/151874430/

- A link to a correct map (if you have one):

https://www.ticketmaster.com/event/Z7r9jZ1Ad-tf4

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[We_Got_Tickets]

- Event Name: Houston Rodeo with Brad Paisley

- Event Date: 3/16/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-16-2024/event/151968522/

- A link to a correct map (if you have one):

https://www.ticketmaster.com/event/Z7r9jZ1Ad-tfA

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[We_Got_Tickets]

- Event Name: Houston Rodeo with Eric Church

- Event Date: 3/17/2024

- Link to the event on our site:

https://www.stubhub.com/houston-livestock-show-and-rodeo-houston-tickets-3-17-2024/event/151874218/

- A link to a correct map (if you have one):

https://www.ticketmaster.com/event/Z7r9jZ1Ad-tf8

Action Seats are rows 1-8 in front of select 100-level sections. The StubHub map is only displaying the numbered row Action Seats for those sections, and not displaying the lettered row seats. Impacted sections are sections 103-109 and 123-130. Please correct so that the Numbered row actions seats appear in the action seat boxes and the lettered rowed seats appear in the impacted 100-level sections.

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Cody Johnson Parking 0730PM 
Event Date: 03/15/24
Issue to Resolve: Please update and add correct/missing event map for this event. 
Primary Map Link: https://www.parkwhiz.com/gainbridge-fieldhouse-parking/
Screenshot of SH error: 

Thanks!

[celticcharlie]

You actually HAD the right seat map originally and now you reverted back to the standard seat map. current map will have huge impact on buyers/sellers if proper map isn't displayed, since stage is triangle in centre of arena not off to one end.

Sebastian Maniscalco

Nov. 22nd and Nov.23rd

Scotiabank Arena, Toronto, Canada

https://www.stubhub.ca/sebastian-maniscalco-toronto-tickets-11-22-2024/event/152661294/?quantity=2

AND

https://www.stubhub.ca/sebastian-maniscalco-toronto-tickets-11-23-2024/event/152737094/

should be and was:

https://www.ticketmaster.ca/sebastian-maniscalco-it-aint-right-tour-toronto-ontario-11-22-2024/event...

[mariefemadrid]

Hi Team,

Requesting to update map seat for the parking event below:

Chicago Fire Parking

Soldier Field Parking|Chicago, IL

Sat, Mar 16, 2024, 1:01 PM

https://www.stubhub.com/parking-passes-only-chicago-fire-chicago-tickets-3-16-2024/event/152701324/


https://www.ticketmaster.com/parking-chicago-fire-fc-v-cf-chicago-illinois-03-16-2024/event/04005F93...

Thank you!

[mariefemadrid]

Hi Team,

Please, kindly upadte the Map on the Stubhub for the below event.

Indiana Pacers Parking
Gainbridge Fieldhouse Parking
Indianapolis, IN
Sat, Mar 16, 2024, 7:01 PM

Primary Link : https://www.parkwhiz.com/gainbridge-fieldhouse-parking/brooklyn-nets-at-indiana-pacers-1349803/

Thank you!

[lotus_gaymarie]

Hi Team,
Seeking your assistance to add Sections Premier Parking, Reserved, General and Oversized Parking Section on event map for below event:

Event Name: Hozier Parking
Venue: The Pavilion at Star Lake Parking, Burgettstown, PA
Event Date & Time: Jul 29, 2024, 8:01 PM

Stubhub Link:

https://www.stubhub.com/parking-passes-only-hozier-burgettstown-tickets-7-29-2024/event/152580747/?

Primary Link:

https://concerts.livenation.com/premium-parking-hozier-not-a-concert-burgettstown-pennsylvania-07-29...

Thanks!

[Quiennie]

Hi Team,

Please make section FLOOR on stubhub map interactive for the event below:

Say Anything

Hard Rock Live - Orlando|Orlando, FL

Wed, May 01, 2024, 7:30 PM

stubhub link: https://www.stubhub.com/say-anything-orlando-tickets-5-1-2024/event/152701588/

primary link: https://www.ticketmaster.com/event/22005F7C9DA00E7F?irgwc=1&clickid=VsKy%3A2XWsxyPWyX0XlVTWz0fUkHyam...

Thanks,

Quiennie

[JONA]

Hi Team,

Kindly add Sections 4 to 9 for this EVent : Brothers Osborne: Might As Well Be Us Tour 5/19/2024  to match the map on Primary market with link below for reference:

https://www.ticketmaster.com/brothers-osborne-might-as-well-be-sandy-utah-05-19-2024/event/1E005F75D...

Thanks,

Jona