Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefemadrid]

Hi Team,

Please, kindly add floor section for below event on the Stubhub Map.

Floor 1
Floor 2
Floor 3
Floor 4
Floor 5
Floor 6
Floor 7
Floor 8
Floor 9

Cody Jinks
Yuengling Center
Tampa, FL
Sat, Sep 07, 2024, 7:00 PM

Primary Link : https://www.ticketmaster.com/cody-jinks-tampa-florida-09-07-2024/event/0D0060A29489211F

Thank you!

[mrapt102]

Hello,

Can you please have the map updated to reflect the primary?

EVENT NAME: Christian Nodal

EVENT DATE: 11/08/24 at 8p

STUBHUB LINK: https://www.stubhub.com/christian-nodal-duluth-tickets-11-8-2024/event/153563187/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/christian-nodal-duluth-georgia-11-08-2024/event/0E006086C1DD6CA2

THANK YOU!!!

[coop2391]

For Charli XCX in Boston on 9/28 can you fix the floor from reserved to GA

Charli XCX & Troye Sivan present: Sweat Tickets Sep 28, 2024 Boston, MA | Ticketmaster

Charli XCX Tickets - Charli XCX Concert Tickets and Tour Dates - StubHub

[Indiana_Jones]

For Jerry Seinfeld in Boise, ID on Thurs Sept 5, please update an accurate reserved seating chart. Thank you.

Stubhub Map: https://www.stubhub.com/jerry-seinfeld-boise-tickets-9-5-2024/event/153556294/?listingId=7403585322&...

Ticketmaster: https://www.ticketmaster.com/event/1E00609ED21843CA?referrer=https%3A%2F%2Fwww.ticketmaster.com%2Fje...

[mishap88]

Event Name: T20 Cricket World Cup

Event Date; various, 8 matches in total - specifically the ones being played at the new Nassau County International Cricket Stadium in East Meadows, NY

Stubhub Link:  https://www.stubhub.com/nassau-county-international-cricket-stadium-tickets/venue/150072550/

Updated map at:  https://tickets.t20worldcup.com/selection/event/seat?perfId=10228979117691&choiceSelectionDone=true&...

[pmarenson]

please put up the virtual map for the following:

The Blood Brothers

Irving Plaza- New York, NY

12/14/24 7PM

https://www.stubhub.com/blood-brothers-new-york-tickets-12-14-2024/event/153573924/

https://concerts.livenation.com/the-blood-brothers-us-tour-2024-new-york-new-york-12-14-2024/event/0...

[BMakler78]

Sonic Symphony

Jan 11, 2025, - Two Shows, 3pm and 8pm

SH (3PM): https://www.stubhub.com/sonic-symphony-washington-d-c-tickets-1-11-2025/event/153565686/

SH (8PM): https://www.stubhub.com/sonic-symphony-washington-d-c-tickets-1-11-2025/event/153565423/

Need to add Pit section in front of stage for both events, like you have for this event at the same venue: https://www.stubhub.com/stuff-you-should-know-washington-tickets-5-30-2024/event/153148977/

PRIMARY (TM) (3PM): https://concerts.livenation.com/sonic-symphony-washington-district-of-columbia-01-11-2025/event/1500...

PRIMARY (TM) (8PM): https://concerts.livenation.com/sonic-symphony-washington-district-of-columbia-01-11-2025/event/1500...

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Childish Gambino 8PM
Event Date: 8/21/24 
Issue to Resolve: Please update/fix and add the map based on the map that is placed in the primary link.
Primary Map Link: https://www.ticketmaster.com/childish-gambino-the-new-world-tour-philadelphia-pennsylvania-08-21-202...
Screenshot of SH error: 

Thanks!

[mariefemadrid]

Hi Team,

Requesting to update the parking map for the event below:

Lynyrd Skynyrd Parking

Ameris Bank Amphitheatre Parking|Alpharetta, GA

Thu, Sep 05, 2024, 6:31 PM

https://www.stubhub.com/parking-passes-only-lynyrd-skynyrd-alpharetta-tickets-9-5-2024/event/1525254...

https://concerts.livenation.com/premier-parking-lynyrd-skynyrd-zz-top-alpharetta-georgia-09-05-2024/...

Thank you

[mariefemadrid]

Hi Team,

Please, kindly update the Stubhub Map for the below event using the below primary link.

Childish Gambino
Wells Fargo Center-PA
Philadelphia, PAWed, Aug 21, 2024, 8:00 PM

https://www.ticketmaster.com/childish-gambino-the-new-world-tour-philadelphia-pennsylvania-08-21-202...

Thank you!