StubHub Community

Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or stubhub.ca. Start by scrolling down to the bottom of the home page, and locate where it says "Live events all over the world."   From there, you can select your preferred store. You can select Canada or United States to browse on StubHub, or you can select from many other domains of countries to browse on Viagogo.   If you've selected stubhub.ca or stubhub.com, you can then choose between English, Spanish, or French.   After that, select your preferred currency from our list of supported currencies. Make sure to save your selection before browsing for tickets.   After that, your home page will refresh, and your currency will be saved. You will then see your preferred currency when checking out.   ... View more

Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary?  Let us know about it by commenting below! To help us address and review the issue as quickly as possible, please make sure to include all of the following details:  Event name Link to the event on StubHub.com Link to the event from the primary ticket provider (other secondary marketplaces will not be accepted) What is wrong (date/time, venue, rescheduled/postponed, etc.) What is correct (what the primary has) We will forward all of this information to our events team who will work to verify the discrepancies and update the site! Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.  *Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.    Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly. ... View more

In order to request an event, you need to first click the "Sell" link on the top right-hand side of the website.  Or follow this link. Type in the performer/artist/team "Bill Bellamy" for this example. Select from the drop-down menu, if available. If the specific date is missing, click the link on the right-hand side that says "we'll add it." From there, you'll receive a pop-up (be sure they aren't blocked), to enter the details on the event that you're wanting to have added.  From there, the request for the event will be sent to our events team and they will process those requests both in the order they are received and the date of the event itself.    PS: For those events that you're not able to find any other examples or can't find the link to add the event, you can type in any other event we currently have listed on the site and simply add the details to the event that you want on the site. Just be certain that you're selecting the name from the dropdown list of your search.  ... View more