StubHub Community

Brandi Carlile Tanglewood Lenox, MA https://www.stubhub.com/brandi-carlile-lenox-tickets-6-27-2021/event/104565470/ https://secure.bso.org/syos/performance/21770 Date on Stubhub is listed as 6/27/21, but the actual date is 7/27/21 ... View more

Hi, @codenameblc! The festival is currently rescheduled for April 2021. Payments are released after the event takes place so we're waiting for that to officially occur before releasing funds. We wouldn't be able to compensate for the original order unless the festival is cancelled outright and tickets are not transferred to a future date. ... View more

Hi, @erinshafer! Sorry for the trouble getting in touch. Step 1 would be to verify the status of the show. What event are you looking to sell tickets for? ... View more

Hi there,   I was able to get these tickets listed and actually sold pretty quickly, however now the Masters Tournament has just notified all ticket holders and said they are lowering the attendance numbers this year because of COVID restrictions and will be notifying us if we will still have tickets for this years event or if they will be transfered to next years. If my tickets move to next years event will I be subject to any sellers fees for now not being able to fullfill the sale made on Stubhub? What will the process be? ... View more

Houston Rockets vs LA Lakers on Sunday 1/10/21 at Toyota Center   Missing section "Red and White" directly behind section 101   https://www.toyotacenter.com/events/detail/houston-rockets-vs-los-angeles-lakers-1 ... View more

I have the same issue for the March 19, 2020 event that was scheduled for Rosemont, IL.  Blake Shelton came out over 3 months ago when he heard of this and said the event should be cancelled because even when they tour again it will not be the same tour.  I bought the tickets almost 1 year ago. ... View more

Hi, @gregkiefer! It's very common for the primary to delay turning on the option to transfer until 24-48 hours before the event.  ... View more

Hm, don't have an answer for how that happened, unfortunately.    We periodically update our site and features and apologize for any inconvenience any of these changes may have caused. ... View more