Are you aware of recent changes to an event? Do you see a discrepancy in the event details we have on-site versus the primary? Let us know about it by commenting below!
To help us address and review the issue as quickly as possible, please make sure to include all of the following details:
We will forward all of this information to our events team who will work to verify the discrepancies and update the site!
Due to the volume of requests, we won't be able to respond to any posts on this board so rest assured, we will escalate it as soon as the request has been submitted here.
*Our events team works in order of event date which can cause delays in resolution but we can assure you they are being worked through as fast as possible.
Please use the Map Errors on Site board for events with an incorrect map rather than posting your event details on this thread directly.
04-17-2023
Hi team,
Please, correct venue and map for below event:
Event Name: Chase McDaniel
CORRECT Venue: The Regency Ballroom, San Francisco, CA (moved from Warfield)
Date: October 25, 2023, 8:00 PM
Stubhub link: https://www.stubhub.com/chase-mcdaniel-kansas-city-tickets-10-13-2023/event/152136567/
Primary ticket provider link: https://www.axs.com/events/461082/oxxxymiron-tickets
StubHub can be so exhausting some times with all the duplicate event listings. Here's another one that needs to be fixed. The NHRA Nevada Nationals on 10/26-29 are being held at The Strip at Las Vegas Motor Speedway. Great so these events are all correct. But, then StubHub also lists the events again but being held at Las Vegas Motor Speedway. So, it makes no sense for these listing to be duplicated at two different venue names. It causes confusion to potential buyers and it's not fair to sellers to have to list your tickets on both speedways in order to maximize potential sales. While the event is technically being held at Las Vegas Motor Speedway, the races do not take place at the actual Las Vegas Motor Speedway as that is an oval track meant for auto racing and not drag racing. The NHRA races are obviously held at the drag strip. Please pass this along to the correct department with details explanation. When I send these requests myself through the inventory manager, they often get denied because the people reading the responses don't understand what I'm saying.
I've already gone to this page https://stubhub.community/t5/Events-and-Venues/How-to-request-for-an-event-to-be-added/td-p/218536 to request an event and the screencaps that are shown don't match what I see so I can't make the request.
I want to list a different screening ("All of Us Strangers", Oct 2 at 8:30pm, not the Oct 1 screening which is currently listed and BTW is incorrect - Oct 1 is at 6pm). But when I go to https://sell.stubhub.com/secure/search?q=all%20of%20us%20strangers&sellSearch=true there is no "Request an Event" in the right column.
Here are the screening details:
https://www.filmlinc.org/nyff2023/films/all-of-us-strangers/
https://purchase.filmlinc.org/69216/69317 (Oct 2 at 8:30pm)
BTW can you also list "The Boy and the Heron", Oct 2 at 5:30pm?
Screening details:
https://www.filmlinc.org/nyff2023/films/the-boy-and-the-heron/
Wilco Dec. 10th - Teatro Angela Peralta
The city should be Mexico City NOT Guanajuato. there are two venues with the same name. They are performing at the one in Mexico City
Wilcoworld.net/shows/
Hi Team,
We are making a follow up for you correct the name of ths event on Stubhub, it it is not a PASS ONLY event, it should be Jhene Aiko.
Event details:
Event: Jhene Aiko
Venue: Oakland Arena
Date: Sat, Dec 02, 2023, 7:00 PM
Stubhub Link: https://www.stubhub.com/jhene-aiko-oakland-tickets-12-2-2023/event/152361464/?clickref=1011lxQye6hv&...
Primary Link: https://www.ticketmaster.com/event/1C005F32E4D6374B?wt.mc_id=EML_TMNT662324_766683_0[PC_eventImage&e...
Hi Team,
Requesting to update event time to 8:01PM for the event below:
Widespread Panic Parking
Enmarket Arena Parking|Savannah, GA
Sat, Oct 28, 2023, 8:01 PM
Hi Team,
We are making a follow up to update the time on stubhub for this event. Correct time should be 8:00PM:
Event: Widespread Panic Parking
Venue: Enmarket Arena Parking
Date: Sat, Oct 28, 2023, 8:01 PM
Primary Link: https://www.parkwhiz.com/enmarket-arena-parking/widespread-panic-1341856/