StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

angeldulce18 · ‎02-07-2023

Hi Team,

Please update incorrect event map on Stubhub, missing sections A-G.

Stubhub Link:

Bruce Campbell Tickets - StubHub

Primary Link:

BRUCE-O-RAMA starring Bruce Campbell tickets in Pittsburgh at Stage AE on Wed, Apr 19, 2023 - 7:00PM...

matti58 · ‎02-07-2023

Hello. Could you please update this map?

https://www.stubhub.com/chelsea-handler-boise-tickets-4-22-2023/event/151395530/

The primary is here:

https://www.ticketmaster.com/chelsea-handler-little-big-**bleep**-boise-idaho-04-22-2023/event/1E005...

Thanks.

Lotusjoyce · ‎02-07-2023

Hi Team,

Please update the Floor section into seated

Bruce Campbell
Vic Theatre | Chicago, IL
Tue, Apr 25, 2023, 7:30 PM

https://www.stubhub.com/bruce-campbell-chicago-tickets-4-25-2023/event/151372926/?quantity=0&section...

https://www.axs.com/events/464733/bruce-o-rama-starring-bruce-campbell-tickets

Thank you

Sherrjo · ‎02-07-2023

The mapping for August Wilson theater in NYC for Funny Girl shows a front and rear center orchestra. There is no such division for this show. The tickets I bought were for the "front center orchestra" (exact seats were not given) but when I received them they were in row X which is the 3rd to the last row in the house. Total misrepresentation. The row behind (row y) was selling for >$100 less. Would have bought those instead had I known these were so far back. Surely if you say they are "front center" they should be at least halfway to the front of the stage, not 3 rows from the very back of the house.

the map should not have a division of the orchestra center and the seller definitely should not call row X "front"

trying to return these misrepresented tickets but having issues. Not fair. How can I trust the sellers?

https://www.stubhub.com/funny-girl-new-york-new-york-tickets-3-24-2023/event/150422190/?quantity=4