Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[doctorrock77]

I’m trying to list tickets, but there is no way to list General Admission (GA) tickets.  In the “Where Are Your Seats?” section, GA is not listed.  All other sections appear to be available.

- Event Name:

Noname: Sundial Tour

- Event Date:

11/08/2023 8:00 PM

- Link to the event on our site:

https://www.stubhub.com/noname-oakland-tickets-11-8-2023/event/152207116/?quantity=0

[doctorrock77]

I’m trying to list tickets, but the only option is General Admission (GA).  Instead of GA only, there should be other options:

Meadow

Lower Bowl 1-2

Lower Bowl 3-4

General Admission

- Event Name:

Bobby Weir & Wolf Bros featuring the Wolfpack with the Stanford Symphony Orchestra

- Event Date:

10/29/2023 6:30 PM

- Link to the event on our site:

https://www.stubhub.com/bob-weir-stanford-tickets-10-29-2023/event/152215574/?quantity=0

- A link to a correct map (if you have one)

https://live.stanford.edu/content/frost-amphitheater-seating-configurations

Correct configuration is “Reserved with GA Lawn”

[Lotusjoyce]

Hi Team,

Please add the CENTER CITY GREEN section to the Stubhub map

Drake and 21 Savage Parking
Spectrum Center Parking | Charlotte, NC
Fri, Sep 22, 2023, 7:01 PM

https://www.stubhub.com/parking-passes-only-drake-charlotte-tickets-9-22-2023/event/151721364/?quant...

https://spectrumcenter.parkmobile.io/venues/spectrum-center/events/170864

Thank you

[JONA]

Hi Team,

Kindly update Stubhub map for this Parking Event: 

Teddy Swims Parking  11/03/2023  with link below for reference:

Primary link:

https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

Stubhub link :

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

Thanks,

Jona

[angeldulce18]

Hi Team,

Please add missing parking sections for the following event:

Los Angeles FC Parking

BMO Stadium Parking

Los Angeles, CA

Sun, Sep 03, 2023, 7:01 PM

Stubhub Link:

LAFC Tickets - StubHub

[lotus_gaymarie]

Hi Team,

Please add the following section * General Admission , Global (VIP) and ICON (VIP PLUS) on the Stubhub for the below event.

ARC Music Festival - 3 Day Pass (18+ Event)
Union Park|Chicago, IL Fri, Sep 01, 2023, 1:59 PM

Stubhub link : https://www.stubhub.com/arc-music-festival-chicago-tickets-9-1-2023/event/151402356/

Vivid link :  http://www.vividseats.com/shop/viewTickets.shtml?productionId=4172640

Primary link: https://arcmusicfestival.frontgatetickets.com/

[PatsFan]

Please add an option for New England Patriots prepaid parking that shows:

- STM stadium-side lots arriving from 95

- STM stadium-side lots arriving from 495

- Lots 12, 14, 16

the current selections are inaccurate and misleading for these parking passes.  I cannot sell my passes without correct/acceptable choices.

[JONA]

Hi Team,

Kindly update Stubhub map for this Parking Event: 

Teddy Swims Parking  11/03/2023  with link below for reference:

Primary link:

https://concerts.livenation.com/event/05005EC1BC0A4250?_gl=1*i4p7ch*_gcl_au*MTI2MDgwNzk0Mi4xNjkzMDA5...

Stubhub link :

https://www.stubhub.com/parking-passes-only-teddy-swims-indianapolis-tickets-11-3-2023/event/1518768...

Thanks,

Jona

[websales]

No map is showing.

PARKING: Cincinnati Bearcats vs. Eastern Kentucky Colonels

Nippert Stadium Parking Lots

(Sat) 09/02/23

StubHub Link: https://www.stubhub.com/parking-passes-only-cincinnati-bearcats-football-cincinnati-tickets-9-2-2023...

Vivid has a great map to use: https://www.vividseats.com/cincinnati-bearcats-football-parking-tickets-nippert-stadium-parking-9-2-...

[dustindr]

Does anyone know how to list your Palomino 3-Day Pass?  When listing the only option that comes up is a non VIP 3 day pass.