Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[STH303A]

The Honda Center in Anaheim, California, which has a seating capacity of 18,336, has changed its parking lot due to construction. Please note yellow areas for construction and walking routes to the Honda Center. This map was given to me as a season ticket holder for the 2023-24 Anaheim Ducks NHL season.  

Lot 1 will also be referred to as the Gold Lot.

Lot 2 will also be referred to as the Plum Lot.

Lot 3 will also be referred to as the Orange Lot

Lot 4 will also be referred to as the Red Lot. 

Please change the Honda Center Parking Map as this is a big change, and the map you have will cause many problems with buyers and sellers.

Link to Honda Center Parking https://www.stubhub.com/secure/search?q=Honda+Center&sellSearch=false&g... 

Thank you

[Quiennie]

Hi Team,

Kindly update stubhub map and add sections

General Admission 21+ and General Admission under 21

Event:

Joyce Manor

Sun, Sep 10, 2023, 8:00 PM

El Rey Theater Albuquerque|Albuquerque, NM

Stubhub link: https://www.stubhub.com/joyce-manor-albuquerque-tickets-9-10-2023/event/152188620/?sections=979773&t...

primary link: https://tickets.holdmyticket.com/tickets/419150

Thanks,

Quiennie

[shaniadavis]

• Event PARKING PASSES ONLY Tampa Bay Rays at Baltimore Orioles View

  Date : 15-Sep-2023 7:05 PM (Local)

  When: 7 day(s), 10 hours away

  Venue : Oriole Park at Camden Yards Parking Lots, Baltimore, US

  Map Issue - North Warehouse Lot is HIGHLIGHTED all the way to the left instead of over the words "north warehouse lot". The words are in the correct location but there is a square on the left which is representing the location.

[lotustixmalou]

Hi team,

Please, fix map of below event:

Event Name: Ohio Combat League
Venue: KEMBA LIVE!, Columbus, OH
Date: October 07, 2023

Stubhub link: https://www.stubhub.com/ohio-combat-league-columbus-tickets-10-7-2023/event/152225167/

Primary ticket provider link: https://www.axs.com/events/497138/ocl-26-mma-tickets

[mrapt102]

Hello,

Can you please add the floor specs for the following event:

10/14/23 at 730p

AEW Collision

Huntington Center

Toledo, OH

Your Link: https://www.stubhub.com/aew-collision-toledo-tickets-10-14-2023/event/152214357/?quantity=2

Event Link: https://www.ticketmaster.com/aew-collision-toledo-ohio-10-14-2023/event/08005F1606906073

Thanks!

[Lotusjoyce]

Hi Team, 

Please add Standing Room Only section (FUN ZONE) to Stubhub map, see photo for reference

Visalia Rawhide at Rancho Cucamonga Quakes
LoanMart Field | Rancho Cucamonga, CA
Sat, Sep 09, 2023, 6:30 PM

https://www.stubhub.com/rancho-cucamonga-quakes-rancho-cucamonga-tickets-9-9-2023/event/151397722/

https://www.milb.com/rancho-cucamonga/tickets/single-game-tickets#game=724666

Thank you

[Mauflores]

Hi Team,

Asking for your assistance in adding RESERVE PARKING to this event: 

Event: John Mayer Parking
Venue: Wells Fargo Center Philadelphia Parking
Date: Sat, Oct 07, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-john-mayer-philadelphia-tickets-10-7-2023/event/15161049...

Primary Link: https://wellsfargocenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AWACH%3AWA2023%...

[katzbautista08]

Event Name: Charlie Robison 
Event Date: 1/19/24
Issue to Resolve: Please update actual map to be clickable
Primary Map Link: https://www.axs.com/events/484796/charlie-robison-and-friends-tickets?q=moody+theater&cat=7
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

Kindly add General parking on stubhub map for this event:

Stadium Parking | Los Angeles Chargers vs Miami Dolphins
Sun • Sep 10 • 1:25 PM
Kia Forum, Inglewood, CA

stubhub link: https://www.stubhub.com/parking-passes-only-los-angeles-chargers-inglewood-tickets-9-10-2023/event/1...

primary link: https://www.ticketmaster.com/stadium-parking-los-angeles-chargers-vs-inglewood-california-09-10-2023...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Kindly add General Parking on stubhub map for this event:

PARKING PASSES ONLY San Francisco 49ers at Los Angeles Rams
Sep 17 • Sun • 1:05PM • 2023
SoFi Stadium Parking Lots, Inglewood, California, USA

stubhub link: https://www.stubhub.com/los-angeles-rams-inglewood-tickets-9-17-2023/event/151638621/

primary link: https://www.ticketmaster.com/event/09005EB7AC592440

Thanks,

Quiennie