StubHub Community

bossfan · 24m ago

You need tickets to get in so if Stubhub doesn’t come through with replacement tickets then you can’t attend unless you buy another set of tickets.

bossfan · yesterday

You will get an email that your tix sold. Assuming that these are mobile tickets you will need to transfer the tix in your AXS account to the email address of the buyer. Then you go to your Stubhub sales page and confirm the sale, which tells Stubhub that you have completed your sale. You’ll get paid 5-8 business days after the event date.

bossfan · Monday

Why do you want a refund? - Canceled Show? - Postponed Show? - you are not eligible for a refund if show is in a postponed but not a canceled status - Seller did not deliver valid tickets? Use more words in your next post so that your question can be better answered.

bossfan · 2 weeks ago

Go to your seats. Chances are that an usher won't bother you about it, but if they do tell them what happened and they'll try to relocate you.

bossfan · 2 weeks ago

You can sell to anyone or on any site. It does not need to be Stubhub.

bossfan · 3 weeks ago

I can’t answer all your questions but I can answer that Stubhub will not reimburse travel expenses.

bossfan · 3 weeks ago

If the venue or the event has a poloicy of matching ID to ticket name (usually not the case unless it is a high profile event) then you will not have a problem. Yes you can resell.

bossfan · ‎03-21-2024

Were the other 10 tickets PDF instead of Mobile? My guess, which you should confirm with Stubhub, is that you need to accept the Mobile tickets and then list them as Mobile tickets. When they sell you will hvae to transfer the Mobile tickets to the buyer.

bossfan · ‎03-18-2024

I believe that the Mets do not make transfers available until 24-48 hours before the game date. Did you accept the tickets using the MLB Ballpark App, if so that is where your tickets will be when you want to transfer them.

bossfan · ‎03-15-2024

Sorry but you can't get a refund or exchange. You will have to buy the tickets that you want and try to resell the unwanted tickets.

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