The Maps Request Form is your direct access to the Maps Team!
So we can resolve your request as efficiently as possible, please review some frequently asked questions
below to ensure we get the most complete and helpful information.
What can I submit? |
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What should I NOT submit? |
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Why do I need the full Stubhub.com Event URL? |
The Full URL contains important Event data that gets automatically parsed into our workflow. This means less work for you when submitting requests! Good URL example: Bad URL example: |
Will I get a follow up? |
If you indicate that you require a follow up on the form, we will confirm when your issue is resolved. If you do not require follow up, but more information is required to process your request, we will reach out via the email address provided in the form. |
How are my Requests prioritized? |
Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the Event Date. |
How do I escalate an issue? |
In most cases, your request should be handled within 2-6 business days. If, after that time, your issue is still unresolved, please contact our Customer Experience Team for escalation. |
Wouldn't let me in even though I'm signed into Google.
Julien Baker - Fox Theatre Oakland
Bad Map https://www.stubhub.com/julien-baker-oakland-tickets-11-6-2021/event/104823519/?sid=2792765
A good map for that venue:
https://www.stubhub.com/madness-oakland-tickets-6-2-2021/event/104505081/
Thanks
Hi Team,
Please update missing ADA section on event map.
Stubhub Link
https://www.stubhub.com/awolnation-oakland-tickets-11-13-2022/event/105267981/
Primary Link
AWOLNATION - Falling Forward Tour Tickets Nov 13, 2022 Oakland, CA | Ticketmaster
Gary Allan incorrect seat map June 18th, 2021 Lake Charles, LA
Please correct:
WRONG:
https://www.stubhub.com/gary-allan-lake-charles-tickets-6-18-2021/event/104810380/
RIGHT:
https://www.goldennugget.com/lake-charles/entertainment/entertainers/gary-allan/?locale=en-US
StubHud has the Pit Section for the Styx Collective Soul concert on Sunday June 20, 2021 at 7:30 pm as General Admission, but it's actually reserved seats. I have ticket in Row A that I'm trying to list.
https://www.stubhub.com/styx-brandon-tickets-6-20-2021/event/104826962/?showGCP=0&sort=price+asc
Tickets | Styx Collective Soul - Brandon, MS at Ticketmaster
You have the listing for Blues Traveler at Red Rocks in as GA concert, but it is actually the new Red Rocks Quadrants ticketing with the Quadrants being Visible Section, City Pop Section, Jeep Section and Coca Cola Section. I have tickets in Visible Section I am trying to list.
Blues Traveler tickets in Morrison at Red Rocks Amphitheatre on Sun, Jul 4, 2021 - 8:00PM (axs.com) Presale started today.
Incorrect seating chart for
Melissa Etheridge
https://www.stubhub.com/melissa-etheridge-omaha-tickets-8-14-2021/event/104837193/
Primary Box Office
Wrong map for this event.
https://www.stubhub.com/sylvan-esso-los-angeles-tickets-9-10-2021/event/104848045/
The event has a seated pit area, not a GA pit area.
Primary ticketing link here:
The correct map configuration is in use for other StubHub listings, such as this one: