StubHub Community

Melpik · a week ago

If there is an event that you would like to sell for and it is not on the Stubhub website you need to complete the following form. Generally it only takes 48-72 hours for Stubhub to list the event. https://stubhub.community/t5/Events-and-Venues/NEW-Event-Request-for-StubHub-com/td-p/66320

Melpik · a week ago

From Stubhub q and a Q: How do I know my tickets are real? A: No need to worry about your tickets! StubHub has reviews in place that cover all accounts, purchases, sales, and listings. The reviews help make sure issues with your tickets are rare.

Melpik · 2 weeks ago

Every purchase on StubHub is covered by their FanProtect Guarantee where they certainly want to help and ensure you're attending your event. Issues are rare to happen when you buy from stubhub but they have you covered if there were any. Being that Stubhub is a marketplace, they are not able to fully review tickets but do have tons of reviews in place that go into ensuring their fans are having a good time. If you have issues, you are more than welcome to reach back out to the StubHub Community. Just send a private message to a moderator if you do and they will gladly assist. enjoy the show!

Melpik · 2 weeks ago

It looks like the concert date was changed to Sept 4th your tickets are good for the new date. Enjoy the show!

Melpik · 2 weeks ago

Also if you have the StubHub app you can use it to scan the barcodes on the tickets

Melpik · 2 weeks ago

try entering the barcode without the “o”. I don’t think it’s partnof the barcode My giants tickets have a 12 number barcode followed by the “o”

Melpik · 2 weeks ago

One solution is using Apple Wallet. Apple Wallet may not be with every event or purchase as it does depend on the delivery that was selected on the listing. If you did receive QR codes, then this should be an option. If not, taking screenshots and uploading them to Apple Wallet or texting is another route you can take.

Melpik · 2 weeks ago

Once you are in the States you will be able to download the app and have access to the tickets. In addition, if you use your browser you should be able to see the tickets in your account.

Melpik · 2 weeks ago

Stubhub does does not offer the ability for the buyer to pick up at the box office. The closest they have is for the buyer to be able to pick up at a LMS (last minute service center). You would have to bring the ticket from the box office to the LMS. Also as this is s change of delivery the buyer would have to agree to the change

Melpik · 2 weeks ago

The top seller program is by invitation only. If you pm one of the moderators they can send you your metrics. However even if you meet the criteria it does not mean automatic admittance to the program good luck!

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