StubHub Community

Melpik · yesterday

Hi @psuaud83 If you go to your open sales in your account, look to the right of your sale and there should be a drop down with see actions. Choose confirm. It will ask you how you transferred (Ticketmaster, AXS etc) and a few other questions. Choose the service, answer the questions and confirm the transfer. Also keep the email you receive when you transfer the tickets for your records.

Melpik · yesterday

Hi @epurnell Unfortunately you are in a waiting position. As long as the event continues to be postponed Stubhub will not do anything. If they cancel the event you will get a refund from Stubhub. if they reschedule the event then your tickets are good for the new date and you can either attend or sell the tickets. If you sell they will generally waive the sellers fee. Until there is little you can do but wait.

Melpik · Wednesday

Hi @Lduk2003 You can list the tickets on stubhub with a ticket type of flash tickets. Use an inhand date as far out as stubhub will allow. When oyur tickets sell you will be given the buyers name and email. You can transfer from AXS at that time. Remember to confirm the transfer in your open sales on stubhub. You should also keep proof of the transfer for your records. If you transferred to the correct email you will be paid 5-8 business days after the event.

Melpik · Wednesday

Hi @passhan Pearl Jam is known for only allowing tickets to resold at face on Ticketmaster (except in NY and Chicago). If you are unable to transfer the tickets you will be hit with a penalty for failing to deliver tickets. You can try calling Stubhub and asking if they will make an exception since the tickets are not transferrable but I would not count on it

Melpik · 2 weeks ago

Hi @mlmuno01 Not to worry. Some venues and some teams do not release the tickets until 24-48 hrs before the event.

Melpik · 3 weeks ago

Hi @Carolina88 Jazz fest has just mailed the tickets to the buyers who should be receiving them this week. I would think you should receive next week.

Melpik · 4 weeks ago

Hi Shane Some teams do not release barcodes until 48 hrs before the game. If you do not receive the tickets by end of day today you should call Stubhub at 866-788-2482

Melpik · 4 weeks ago

Hi @Kacz Stubhub is a third party site. The names on the ticket are probably those of the original buyer of the tickets and thus your seller. The name on the ticket should not be an issue as most venues do not check names and are only interested in scanning the barcode.

Melpik · 4 weeks ago

Hi @MichaelS8 Are there other seats in your row and section for less. If so your listing will not show. If there are listings at same price if they were at the price before you again you will not show.

Melpik · 4 weeks ago

Hi @musicanddance You should transfer your tickets. After you transfer confirm the transfer is complete in your open sales. You will be paid 5-8 business days after the event.

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