StubHub Community

Hi Team, Asking for your assistance in to update the map and add TAILGATE PARKING for this event, I attached an actual map on this request: Event: Pentatonix Parking Venue: PNC Music Pavilion Parking Date: Sun, Aug 13, 2023, 8:01 PM Stubhub Link: https://www.stubhub.com/parking-passes-only-pentatonix-charlotte-tickets-8-13-2023/event/151495479/?clickref=1100lwPevSX8&utm_source=partnerize_ticketflipping&utm_medium=publisher_program&utm_sub_medium=Content&utm_campaign=1101l799&utm_content=0&PCID=partnerize_ticketflipping_publisher_program_Content-1101l799&quantity=1&sections=&ticketClasses=&seatTypes=&listingQty= Primary Link: https://concerts.livenation.com/event/2D005E55A0EC3DF6  ... View more

Hi @MMMMMMD    Try calling Stubhub at 866-788-2482 ... View more

I clicked to the button of Print Prepaid Shipping Label, but it doesn’t show any label. I am now stuck & get close to the deadline of shipping to buyers. Already drop email to Support team, is there anyome getting the same trouble as me? Please advise ... View more

Hi @tongdatoumama    Stubhub is a 3rd party site so you can only buy box seats if there is a seller selling box seats for the show you are are interested in.  If they are not available on stubhub you will have to buy at the box office or on Telecharge or Ticketmaster depending on which site the venue uses for sales. ... View more

The tickets are in my Stubhub account. How can I open them in the MLB app to transfer them? ... View more

Hi @HarveyR    Stubhub does not allow meet and greet sales ... View more

Hi @Bnratkins89    Often times Ticketmaster and the venue will put a delay in place and the barcodes will not show up until a few days before the event.  You can try emailing Ticketmaster and asking them when the delivery delay will be lifted. ... View more

Stubhub pays sellers 5-8 Business days after the event.  You should see payment around June 1-2 (dont forget Memorial Day is in there)   Also did you confirm the transfer in your Stub hub open orders? ... View more