StubHub Community

bossfan · Friday

@Missy yes you have to wait until the event has taken place.

bossfan · Thursday

I don't know if it is still the case, but there has been a problem for the buyer to get the tickets when using an Apple relay email. It is ultimately the buyer's problem so I recommend that you keep all the emails as documentation that you sent the tickets to the email that was given to you. As long as you did and you confirmed the sale then you will get paid..

bossfan · Thursday

The federal reporting requirement as been delayed until next tax season. But the $600 threshold still holds if you live in Massachusetts or Vermont so if you don't live in those states then you will not get a 1099K this year.

bossfan · Monday

For big shows like Swiftie it is normal to hold ticket transfer activation until closer to the show date. Chances are you will be able to transfer the tickets but it is your responsibility to confirm that either with Ticketmaster or with the venue. For selling you should use a delivery date that is as close as possible to the show date.

bossfan · Monday

No, all kids get in for free. Come on, unless he is a baby and can sit on your lap then of course you need to buy a ticket for him. I assume that he is not a baby and he needs his own seat?

bossfan · a week ago

I received a 1099K from Paypal for my net Stubhub payments that were sent there. I have verified that the transactions reported are Stubhub payments, not interest earned. Paypal insists that they are required to send out a 1099K for the Stubhub payments, even though last year that was not the case. I also have Vivid Seats payments to Paypal that did not get reported on the Paypal 1099K. The only thing that I can think of is that Viagogo is categorizing payments to Paypal as a Good And Services payments instead of a mass payment while the Vivid Seat payments are not. My Paypal transactions from Stubhub and Vivid Seats both say "Mass Pay Payment" so I don't know why I got a Paypal 1099K for my Stubhub payments but not for the Vivid Seats payments. I'm going to get a 1099K from Stubhub also for the same transactions (I'm in Massachusetts so the $600 threshold applies). Paypal told me that they are required to report the Stubhub payments on 1099K with the standard answer of consuting a tax professional for how to handle what will be a double reporting of the same transactions that Stubhub will report. So now I have to monkey around with my taxes to back out the Paypal 1099K so that I am not paying tax on the same transactions. I also have to change my default payment to a bank account instead of Stubhub so that I can avoid this going forward.

bossfan · a week ago

I’m not aware of any venues that are requiring vaccination proof anymore. Some artists do ask for it though. You need to call the venue to ask what the policy is for that event.

bossfan · a week ago

There are some baseball teams that do not release bar codes until 24-48 hours before the game date. This is the first that I have heard it being done for a hockey team but it is possible that the team does not release the bar codes until just before the game date. If that is the team policy then you can't do anything to be able to see the bar code earlier.

bossfan · 2 weeks ago

Stubhub does not have ticket inventory on their web site. The tickets were probably transferred by the seller from Ticketmaster. Sign into our Ticketmaster account and you should be able to accept the ticket transfer. When you accept the transfer the tickets will be in your Ticketmaster account, not Stubhub.

bossfan · 2 weeks ago

Honest answer is that you can't tell if a buyer is legit, but you are obligated to go through with the sale using the info that you are given. As long as you have documented proof that you transferred the tickets and confirmed the sale then you will get paid. You should have asked your question before you canceled the sale. You made a mistake canceling the sale. You will be charged a 100% penalty for doing that. If your relisted tickets have not sold yet then remove the listing and call Stubhub or send a message to @TeamStubHub. Explain why you canceled the sale and see if you can get the sale reinstated and send the tickets. I don't think that you can do that after you already canceled but it's worth a shot to avoid the penalty charge.

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