StubHub Community

TeamStubHub · a month ago

So sorry for the trouble there. If you're seeing those listings on the site, it's likely that the seller that listed them manually entered GA as the section while listing rather than using a dropdown ( likely through an API ). We'll have our events team pull up that event and add that as a section in the dropdown as soon as possible.

TeamStubHub · a month ago

So sorry for the frustration there. If the section isn't in the dropdown and you see those listings on the site currently, it's likely that the sellers that are listing those tickets simply wrote that in as their answer rather than selecting an option from the dropdown. That said, we will send these details to our mapping team right away to see if they can get the GA section added to the dropdown asap.

TeamStubHub · ‎10-23-2023

So sorry for the trouble there! I've sent the details over to our mapping team to get those added as soon as possible. It appears that they were missing a portion of the map from the primary.

TeamStubHub · ‎10-16-2023

Thanks for the heads up on this! We'll get that sent to our mapping team immediately.

TeamStubHub · ‎10-02-2023

You're very welcome!

TeamStubHub · ‎10-02-2023

So sorry for the trouble there! We'll get the details to our mapping team and have them get that updated as soon as possible!

TeamStubHub · ‎09-20-2023

Oh no! Thanks for the heads up. I'll get that over to our mapping team to correct that. Thanks!

TeamStubHub · ‎09-20-2023

Thank you so much for the heads up! We'll get that sent over to our events team to correct as soon as possible.

TeamStubHub · ‎09-05-2023

Thank you for the heads up on this! We'll get that sent over to our events team to get fixed as soon as possible.

TeamStubHub · ‎08-22-2023

You can go ahead and request the event regardless. It is very common that a venue or promoter will have language like that on their site to deter people from purchasing or selling on a secondary market, but it't extremely rare for them to actually follow through on that. You can go ahead and request it. Our events team can look into any possible issues with transfers and decide whether or not we're going to be able to have the event on site.

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