StubHub Community

TeamStubHub · ‎11-08-2023

Thank you so much for bringing that to our attention. We've verified that the primary vendor is also showing assigned seating, so we'll send the details over to our mapping team and have that information added to the map as soon as possible.

TeamStubHub · ‎11-06-2023

Thank you so much for the heads up on this! We'll follow up with our events team to get this updated as soon as possible.

TeamStubHub · ‎11-06-2023

Thanks for the heads up on this! We'll get the details sent to our mapping team right away.

TeamStubHub · ‎11-03-2023

Hello, @lizlemon! Thank you for sharing feedback to our community. We apologize that it took a little longer than expected to receive reimbursement for a canceled event. We will pass this feedback on to our leaders and product teams. Please reach out to us in a private message if you have any further questions or concerns!

TeamStubHub · ‎11-01-2023

Thank you so much for bringing this to our attention! We'll get the details sent over to our mapping team immediately.

TeamStubHub · ‎10-31-2023

So sorry for the trouble there. If you're seeing those listings on the site, it's likely that the seller that listed them manually entered GA as the section while listing rather than using a dropdown ( likely through an API ). We'll have our events team pull up that event and add that as a section in the dropdown as soon as possible.

TeamStubHub · ‎10-30-2023

So sorry for the frustration there. If the section isn't in the dropdown and you see those listings on the site currently, it's likely that the sellers that are listing those tickets simply wrote that in as their answer rather than selecting an option from the dropdown. That said, we will send these details to our mapping team right away to see if they can get the GA section added to the dropdown asap.

TeamStubHub · ‎10-23-2023

So sorry for the trouble there! I've sent the details over to our mapping team to get those added as soon as possible. It appears that they were missing a portion of the map from the primary.

TeamStubHub · ‎10-16-2023

Thanks for the heads up on this! We'll get that sent to our mapping team immediately.

TeamStubHub · ‎10-02-2023

You're very welcome!

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