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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Cirque Du Soleil 03/10/23

Hi Team,

Please complete stage and floor layout  on Stubhub map for this event Cirque Du Soleil 03/10/23.


Stubhub Link: https://www.stubhub.com/cirque-du-soleil-corteo-portland-tickets-3-10-2023/event/151180565/

Primary Link: https://www.ticketmaster.com/cirque-du-soleil-corteo/event/0F005D1A092D75FA?refArtist=K8vZ9175U3f

Thanks,

Quiennie

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update incorrect Stubhub event map.

 

Stubhub Link:

Bruce Campbell Tickets - StubHub

 

Primary Link:

Variety Playhouse - Ticketing System (axs.com)

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,
Seeking your assistance to please update incorrect Stubhub event map.
Event Name: Rauw Alejandro
Venue: Gas South Arena|Duluth, GA
Event Date & Time: Mar 06, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/rauw-alejandro-duluth-tickets-3-6-2023/event/151377300/?clic[…]_ticketflippi...
Primary Link: https://tix.axs.com/UmT4NQAAAABeTSMCJgAAAABK%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...rauv.JPG

Reply
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angeldulce18
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update missing Floor sec. on Stubhub event map.

 

Stubhub Link:

Bluey's Big Play Tickets - Bluey's Big Play Concert Tickets and Tour Dates - StubHub

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add section Floor 1, 2 and 3 on Stubhub map for this event:

 

Chelsea Handler: The LBB Tour
Sat 13 May 2023 19:30
Cross Insurance Center, Bangor, ME


Stubhub Link: https://www.stubhub.com/chelsea-handler-bangor-tickets-5-13-2023/event/151395782/?quantity=0

Primary Link: https://www.ticketmaster.com/event/01005E2CA46D5985


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update the Floor section and interchange Floor 4 and Floor 6 for this event:

Event Name: Adam Sandler (16+ Event)

Venue: T-Mobile Center

Event Date & Time: Sat, Feb 11, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/adam-sandler-kansas-city-tickets-2-11-2023/event/151323008/?clickref=1101lww...

Primary Link: https://www.ticketmaster.com/adam-sandler-kansas-city-missouri-02-11-2023/event/06005D8CC6DF4C73adam.JPGadam1.JPG

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the Floor section (1 to 6) for this event:

Event Name: Jill Scott

Venue: Bell Auditorium

Event Date & Time: Tue, Feb 28, 2023, 7:30 PM

Stubhub Link: https://www.stubhub.com/jill-scott-augusta-tickets-2-28-2023/event/151292679/?clickref=1011lwzxp76n&...

Primary Link: https://aectix.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AAUGUSTA%3AAEC23%3AJS0228... jill.JPG

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event :

 

Collective Soul
Fri 17 Feb 2023 19:30
Culture Room, Fort Lauderdale, FL

Stubhub Link: https://www.stubhub.com/collective-soul-fort-lauderdale-tickets-2-17-2023/event/151398818/?quantity=...

Primary Link: https://www.ticketmaster.com/event/0D005E31E65ADEEB


Thanks,

Quiennie

Reply
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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Cody Jinks
Sat 25 Feb 2023 19:00
Five Flags Arena at Five Flags Center, Dubuque, Iowa


Stubhub Link: https://www.stubhub.com/cody-jinks-dubuque-tickets-2-25-2023/event/151367412/?quantity=0

Primary Link: https://www.ticketmaster.com/event/06005E26DB856783


Thanks,

Quiennie

Reply
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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting to update the map seat for the event below:

Chelsea Handler

Graceland|Memphis, TN

Fri, May 19, 2023, 7:30 PM

 

https://www.gracelandlive.com/chelsea-handler

 

https://www.stubhub.com/chelsea-handler-memphis-tickets-5-19-2023/event/151395327/?quantity=2

Reply
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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here