Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[shaniadavis]

• Event PARKING PASSES ONLY Tampa Bay Rays at Baltimore Orioles View

  Date : 15-Sep-2023 7:05 PM (Local)

  When: 7 day(s), 10 hours away

  Venue : Oriole Park at Camden Yards Parking Lots, Baltimore, US

  Map Issue - North Warehouse Lot is HIGHLIGHTED all the way to the left instead of over the words "north warehouse lot". The words are in the correct location but there is a square on the left which is representing the location.

[lotustixmalou]

Hi team,

Please, fix map of below event:

Event Name: Ohio Combat League
Venue: KEMBA LIVE!, Columbus, OH
Date: October 07, 2023

Stubhub link: https://www.stubhub.com/ohio-combat-league-columbus-tickets-10-7-2023/event/152225167/

Primary ticket provider link: https://www.axs.com/events/497138/ocl-26-mma-tickets

[mrapt102]

Hello,

Can you please add the floor specs for the following event:

10/14/23 at 730p

AEW Collision

Huntington Center

Toledo, OH

Your Link: https://www.stubhub.com/aew-collision-toledo-tickets-10-14-2023/event/152214357/?quantity=2

Event Link: https://www.ticketmaster.com/aew-collision-toledo-ohio-10-14-2023/event/08005F1606906073

Thanks!

[Lotusjoyce]

Hi Team, 

Please add Standing Room Only section (FUN ZONE) to Stubhub map, see photo for reference

Visalia Rawhide at Rancho Cucamonga Quakes
LoanMart Field | Rancho Cucamonga, CA
Sat, Sep 09, 2023, 6:30 PM

https://www.stubhub.com/rancho-cucamonga-quakes-rancho-cucamonga-tickets-9-9-2023/event/151397722/

https://www.milb.com/rancho-cucamonga/tickets/single-game-tickets#game=724666

Thank you

[Mauflores]

Hi Team,

Asking for your assistance in adding RESERVE PARKING to this event: 

Event: John Mayer Parking
Venue: Wells Fargo Center Philadelphia Parking
Date: Sat, Oct 07, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-john-mayer-philadelphia-tickets-10-7-2023/event/15161049...

Primary Link: https://wellsfargocenter.evenue.net/cgi-bin/ncommerce3/SEGetEventInfo?ticketCode=GS%3AWACH%3AWA2023%...

[katzbautista08]

Event Name: Charlie Robison 
Event Date: 1/19/24
Issue to Resolve: Please update actual map to be clickable
Primary Map Link: https://www.axs.com/events/484796/charlie-robison-and-friends-tickets?q=moody+theater&cat=7
Screenshot of SH error: 

Thanks!

[Quiennie]

Hi Team,

Kindly add General parking on stubhub map for this event:

Stadium Parking | Los Angeles Chargers vs Miami Dolphins
Sun • Sep 10 • 1:25 PM
Kia Forum, Inglewood, CA

stubhub link: https://www.stubhub.com/parking-passes-only-los-angeles-chargers-inglewood-tickets-9-10-2023/event/1...

primary link: https://www.ticketmaster.com/stadium-parking-los-angeles-chargers-vs-inglewood-california-09-10-2023...

Thanks,

Quiennie

[Quiennie]

Hi Team,

Kindly add General Parking on stubhub map for this event:

PARKING PASSES ONLY San Francisco 49ers at Los Angeles Rams
Sep 17 • Sun • 1:05PM • 2023
SoFi Stadium Parking Lots, Inglewood, California, USA

stubhub link: https://www.stubhub.com/los-angeles-rams-inglewood-tickets-9-17-2023/event/151638621/

primary link: https://www.ticketmaster.com/event/09005EB7AC592440

Thanks,

Quiennie

[CG067]

- Blippi: The Wonderful World Tour - Halifax
- Sat, Sep 23 2023 @ 2:00 PM
- Wrong Map: https://www.stubhub.ca/blippi-the-wonderful-world-tour-halifax-tickets-9-23-2023/event/151913996/?qu...
- Correct Map: https://www.ticketmaster.ca/blippi-the-wonderful-world-tour-halifax-nova-scotia-09-23-2023/event/310...

[Quiennie]

Hi Team,

Kindly add this following section on stubhub map for this event:

Preferred Table for 2
Preferred Table for 4
GA Table for 2
GA Table for 4
GA Table for 8

Event: Shawn Wayans
Dec 08 • Fri • 9:45PM • 2023
Laugh Out Loud Comedy Club, San Antonio, TX, USA

stubhub link: https://www.stubhub.com/shawn-wayans-san-antonio-tickets-12-8-2023/event/151684740/?

primary link: https://www.ticketweb.com/event/shawn-wayans-laugh-out-loud-comedy-club-tickets/12811895

Thanks,

Quiennie