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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event. See attached map image for reference,
Dessa
Pablo Center at the Confluence, Eau Claire, WI
November 14, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/dessa-eau-claire-tickets-11-14-2023/event/152281277/

 

Primary ticket provider link: https://www.axs.com/events/496396/dessa-tickets

 

Reply
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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, correct map of below event. See attached map image for reference,
Michael Che
Riviera Theatre, Chicago, IL
November 04, 2023, 7:00 PM

 

Stubhub link: https://www.stubhub.com/michael-che-chicago-tickets-11-4-2023/event/152262711/

 

Primary ticket provider link: https://www.axs.com/events/497498/michael-che-tickets

lotustixmalou_0-1698074899681.png

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change map of below event to all General Admission. See attached map image for reference,
The Fixx
The National, Richmond, VA
November 14, 2023, 7:30 PM

 

Stubhub link: https://www.stubhub.com/the-fixx-richmond-tickets-11-14-2023/event/152236959/

 

Primary ticket provider link: https://www.axs.com/events/491189/the-fixx-tickets

lotustixmalou_0-1698080808563.png

 

 

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, change map of below event. See attached map image for reference,
Tab Benoit
Variety Playhouse, Atlanta, VA
December 16, 2023, 8:00 PM

 

Stubhub link: https://www.stubhub.com/tab-benoit-atlanta-tickets-12-16-2023/event/151951967/

 

Primary ticket provider link: https://www.axs.com/events/489450/tab-benoit-the-dirty-dozen-brass-band-tickets

lotustixmalou_0-1698082342872.png

 

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pr
Umpire

wrong seating chart

You have the wrong seating chart for Lainey Wilson in Hunstville Alabama on August 8th 2024 at Orion Amphitheatre at 7:30 PM

 

https://www.vividseats.com/lainey-wilson-tickets-huntsville-orion-amphitheater-8-8-2024--concerts-co...

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mariefe_madrid
Stagehand

Re: Map Errors on Site

Hi Team,

 

Requesting map to be interactive for the event below:

Six the Musical

Pioneer Center for the Performing Arts|Reno, NV

Sat, Jan 06, 2024, 8:00 PM

 

https://www.stubhub.com/six-the-musical-reno-tickets-1-6-2024/event/152486844/

Thank you!

Reply
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Chelle22
Zamboni Driver

Tini 11/05/23

Hi Team, 

Seeking your assistance in updating event map for below event:
Event Name: TINI
Venue: The Novo, Los Angeles, CA
Event Date & Time: Nov 05, 2023, 8:00 PM
Stubhub Link: https://www.stubhub.com/tini-los-angeles-tickets-11-5-2023/event/151741572/?
Primary Link: https://www.axs.com/events/509244/tini-tickets

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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Asking for your assistance in updating the parking map for this event and make all the 4 RUNNER LOT into one section for this event:

Event: Pink Parking
Venue: Ball Arena Parking
Date: Wed, Oct 25, 2023, 7:31 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-pink-denver-tickets-10-25-2023/event/151484594/?quantity...

Primary Link:  https://www.ticketmaster.com/ball-arena-event-parking-pnk-denver-colorado-10-25-2023/event/1E005F36D... Screenshot 2023-10-23 172628.png

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Gas South Arena or General Parking section on below event map:
Jhay Cortez Parking
Gas South Arena Parking, Duluth, GA
December 06, 2023, 8:01 PM

 

Stubhub link: https://www.stubhub.com/parking-passes-only-jhay-cortez-inactive-duluth-tickets-12-6-2023/event/1517...

 

Primary ticket provider link: https://tix.axs.com/UmT4NQAAAADxMvQHJgAAAADw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...map.png

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lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Hi team,

 

Please, add Gas South Arena or General Parking section on below event map:
NEEDTOBREATHE Parking
Gas South Arena Parking, Duluth, GA
November 18, 2023, 7:31 PM

 

Stubhub link: https://www.stubhub.com/parking-passes-only-needtobreathe-duluth-tickets-11-18-2023/event/151854376/

 

Primary ticket provider link: https://tix.axs.com/UmT4NQAAAAAw3OEJJgAAAADF%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fBXRoZW1lAP%2f%2f%2f%2f%2f%...

lotustixmalou_0-1698159786373.png

 

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