Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[mariefe_madrid]

Hi Team

Requesting to add General Admission Floor section on the event below:

Guster

The Eastern|Atlanta, GA

Sat, Mar 16, 2024, 8:30 PM

https://www.stubhub.com/guster-atlanta-tickets-3-16-2024/event/152729673/?quantity=2&sections=144823...

https://www.axs.com/events/520061/guster-tickets?q=Guster+

Thank you!

[lotus_gaymarie]

Event:

John Mellencamp

Overture Center - Overture Hall | Madison, WI

Tue, Mar 26, 2024, 8:00 PM 

Please make the following sections interactive:

Circle 

Mezzanine

Balcony

Link to the event on StubHub.com:

https://www.stubhub.com/john-mellencamp-madison-tickets-3-26-2024/event/152532570/?quantity=2

Link to the event from the primary ticket provider:

https://tickets.overture.org/9628/9640

Thanks!

[lotus_gaymarie]

Event:

Disney On Ice Parking
Enterprise Center Parking | St. Louis, MO
Thu, Feb 01, 2024, 7:01 PM

Kindly make KIEL CENTER GARAGE to be interactive.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-disney-on-ice-st-louis-tickets-2-1-2024/event/152386808/...

Link to the event from the primary ticket provider:
https://app.parkmobile.io/venues/enterprise-center/events/202691

Thanks!

[mrapt102]

Hello,

Can you please update the floor for you map to match the primary?

EVENT NAME: A Boogie Wit Da Hoodie

EVENT DATE: 2/09/24 at 8p

STUBHUB LINK: https://www.stubhub.com/a-boogie-wit-da-hoodie-bangor-tickets-2-9-2024/event/152737414/?quantity=0

PRIMARY LINK: https://www.ticketmaster.com/a-boogie-wit-da-hoodie-bangor-maine-02-09-2024/event/01005F86EF90627E

THANK YOU!!!

[lotus_gaymarie]

Event:

Ryan Upchurch

The Corbin Arena | Corbin, KY

Sat, Mar 16, 2024, 7:30 PM

Kindly update the floor section - please replace PIT and VIP floor sections with GA Floor.

Link to the event on StubHub.com:

https://www.stubhub.com/upchurch-corbin-tickets-3-16-2024/event/152665732/

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/event/16005F769D691420

Thanks!

[lotus_gaymarie]

Event:

Nate Bargatze Parking

Moda Center Parking | Portland, OR

Fri, Jan 26, 2024, 7:01 PM

Kindly add the parking map.

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-nate-bargatze-portland-tickets-1-26-2024/event/152496963...

Link to the event from the primary ticket provider:

https://www.parkwhiz.com/moda-center-parking-2/nate-bargatze-the-be-funny-tour-1381106/

Thanks!

[mariefe_madrid]

Hi Team,

Requesting to add ADA 1, ADA 2, ADA 3 and General Admission section on the map for the event below:

Say Anything

The Eastern|Atlanta, GA

Tue, Apr 30, 2024, 7:30 PM

https://www.stubhub.com/say-anything-atlanta-tickets-4-30-2024/event/152701490/?

https://tix.axs.com/xchIGgAAAACbin6TAAAAAACw%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fCVplcm8gTWlsZQD%2f%2f%2f%2....

Thank you!

[Petunia1977]

WHAT is happening with the seating chart for Taylor Swift in Toronto? Section 140 was missing for WEEKS, so I couldn't list my tickets.
Then it was finally fixed. Now it's missing again???
Can someone please fix this? 

[Mauflores]

Hi Team,

Asking for your assistance in adding the parking map for this event:

Event: The Avett Brothers Parking

Venue: PNC Arena Parking
Date: Sun, Dec 31, 2023, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-the-avett-brothers-raleigh-tickets-12-31-2023/event/1522...

Primary Link:  https://www.parkwhiz.com/pnc-arena-parking-3/the-avett-brothers-with-special-guest-marcus-king-13548... 

[JONA]

Hi Team,

 Kindly  update StubHub map for the following Events below to match the map on the primary market with attach link for reference:

Disney On Ice: Find Your Hero 

Venue: Propst Arena at the Von Braun Center|Huntsville, AL

Date and Time: Sat, Apr 20, 2024, 11:00 AM

Disney On Ice: Find Your Hero 

Venue: Propst Arena at the Von Braun Center|Huntsville, AL

Date and Time: Sat, Apr 20, 2024, 3:00 PM

https://www.ticketmaster.com/disney-on-ice-presents-find-your-huntsville-alabama-04-20-2024/event/20...

Thanks,

Jona