Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[lotus_gaymarie]

Hi Team,

Please update the stubhub map for the below event.

Lainey Wilson Parking
Ameris Bank Amphitheatre Parking
Alpharetta, GA
Sat, Oct 19, 2024, 7:01 PM

Kindly add the following sections:
Lot A
Lot B
Lot C
VIP Lot

Primary Link : https://concerts.livenation.com/premier-parking-lainey-wilson-alpharetta-georgia-10-19-2024/event/0E...

[JONA]

Hi Team,

Please fix our listing on StubHub  for  this event: Disney on Ice: Into the Magic 01/13/24 3:00 PM Show. Our tickets are on Section 120 but  currently mapping on Section 121. Kindly refer to the photo below  to check the concern of listing mapping into incorrect section.

Venue: BMO Harris Bank Center|Rockford, IL 

StubHub link: https://www.stubhub.com/disney-on-ice-into-the-magic-rockford-rockford-tickets-1-13-2024/event/15243...

[lotus_gaymarie]

Event:
Zakk Sabbath Parking
Starland Ballroom Parking | Sayreville, NJ
Fri, Jan 05, 2024, 7:31 PM

Kindly add parking map. Please include this parking section:
StarParking (Line Privileges + Preferred Parking)

Link to the event on StubHub.com:

https://www.stubhub.com/parking-passes-only-zakk-sabbath-sayreville-tickets-1-5-2024/event/152397543...

Link to the event from the primary ticket provider:
https://tix.axs.com/TchJBgAAAACYcqpdAgAAAABS%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fEFN0YXJsYW5kQmFsbHJvb20A%2...

Thanks!

[katzbautista08]

Hi Team,

Seeking your assistance to add event map for below event:

Event Name: Carolina Hurricanes Parking
Venue: PNC Arena Parking, Raleigh, NC
Event Date & Time: Jan 06, 2024, 7:01 PM
Stubhub Link: https://www.stubhub.com/parking-passes-only-tobymac-sacramento-tickets-2-8-2024/event/152302102/?
Primary Link: https://www.parkwhiz.com/pnc-arena-parking-3/st-louis-blues-at-carolina-hurricanes-1341910/

Thanks!

[katzbautista08]

REQUESTING FOR SH MAPPING

Event Name: Cirque du Soleil Crystal Parking  07:30 PM 
Event Date: 01/05/2024
Issue to Resolve: Please update map to be interactive and clickable (Section Little Caesars Arena Garage)
Primary Map Link: https://www.parkwhiz.com/little-caesars-arena-parking/cirque-du-soleil-crystal-1334333/
Screenshot of SH error: 

Thanks!

[beskathy]

The map for Stagecoach Music Festival corral reserved seating on your site is incorrect. The Festival takes place April 26-28, 2024. Here is the link for the map https://stagecoachfestival.com/passes/#corral-reserved-seating

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Disney On Ice Parking

Enterprise Center Parking|St. Louis, MO

Thu, Feb 01, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-disney-on-ice-st-louis-tickets-2-1-2024/event/152386808/...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update the map seat for the event below:

Green Day Parking

Chase Field Parking|Phoenix, AZ

Wed, Sep 18, 2024, 5:31 PM

https://www.stubhub.com/parking-passes-only-green-day-phoenix-tickets-9-18-2024/event/152546669/?qua...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to update map seat for the event below:

Bulls Bands and Barrels

Kentucky Horse Park|Lexington, KY

Sat, Feb 10, 2024, 7:00 PM

https://www.stubhub.com/bulls-bands-and-barrels-lexington-tickets-2-10-2024/event/152809822/?quantit...

Thank you!

[mariefe_madrid]

Hi Team,

Requesting to add section Lot 6 and Lot A on the map for the event below:

MercyMe Parking

Honda Center Parking|Anaheim, CA

Fri, Mar 22, 2024, 7:01 PM

https://www.stubhub.com/parking-passes-only-mercyme-anaheim-tickets-3-22-2024/event/152594515/?quant...

Thank you!