cancel
Showing results for 
Search instead for 
Did you mean: 
If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Event is General Admission. Kindly add stubhub map for the event below:

 


Jukebox the Ghost
May 16 • Thu • 8:00PM • 2024
The Sinclair, Cambridge, MA, USA

 

primary link: https://www.axs.com/events/510340/jukebox-the-ghost-tickets?cid=usaffbandsintown&aff=usaffbandsintow...

 

stubhub link: https://www.stubhub.com/jukebox-the-ghost-cambridge-tickets-5-16-2024/event/152595268/?

 

Thanks,

 

Quiennie

Reply
Loading...
HBD
Pit Crew

Map Errors on Site: MISSING ROWS

Some sections for this event are allowing sellers to list rows in their sections. However, there are very few. All sections need rows. Thank you!

Event Name: BeeGees Gold & Abba LA @ Pacific Amphitheater - Event Date: 07.20.24 - Link to the event on our site https://www.stubhub.com/bee-gees-gold-costa-mesa-tickets-7-20-2024/event/152781469/?quantity=2  - A link to a correct map (if you have one): https://event.etix.com/ticket/online/performanceSale.do?performance_id=89977324&method=restoreToken 

Reply
Loading...
pmarenson
Rookie

Re: Map Errors on Site

Can you put up the interactive map for the following event?

 

Sierra Ferrell

The Warfield, San Francisco, CA

3/8/24 8:30PM

 

https://www.stubhub.com/sierra-ferrell-san-francisco-tickets-3-8-2024/event/152581213/?quantity=2

 

https://tix.axs.com/BTg4EgAAAAAix5qQAgAAAAAE%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fC0dvbGRlbnZvaWNlAP%2f%2f%2...

 

Thanks!

Reply
Loading...
Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Please update stubhub map and add East West Garage for the event below:

 


PARKING PASSES ONLY Indiana Pacers at Portland Trail Blazers
Jan 19 • Fri • 7:00PM • 2024
Moda Center at the Rose Quarter Parking Lots, Portland, Oregon, USA

 

stubhub link: https://www.stubhub.com/parking-passes-only-portland-trail-blazers-portland-tickets-1-19-2024/event/...

 

primary link: https://www.ticketmaster.com/eastwest-garage-parking-for-trail-blazers-portland-oregon-01-19-2024/ev...

 

Thanks,

 

Quiennie

 

 

 

 

Reply
Loading...
mariefemadrid
Zamboni Driver

Re: Map Errors on Site

Hi Team,

 

Requesting to update map seat for the parking event below:

Creed Parking

Fiddlers Green Amphitheatre Parking|Englewood, CO

Sat, Sep 07, 2024, 7:01 PM

 

https://www.stubhub.com/parking-passes-only-creed-englewood-tickets-9-7-2024/event/152523477/?clickr...


https://tix.axs.com/vnAGDAAAAACyhjemAwAAAAAi%2fv%2f%2f%2fwD%2f%2f%2f%2f%2fA2F4cwD%2f%2f%2f%2f%2f%2f%...

Thank you!


Reply
Loading...
BassCat
Stagehand

incorrect map and missing show, Melissa Etheridge

Map is wrong for Jewel and Melissa Etheridge at the Rady Center in San Diego on July 23. Parkview Section isn't shown at all. Bridgeview is behind Parkview. I have Parkview tickets I can't list.
I an still waiting for the Melissa Etheridge concert at the Kavli Center in Thousand Oaks CA on April 5 to be added. I took the time to bring the problem with upgrades for that event to StubHub's attention ages ago, and have repeatedly been promised that the event would be listed within a week. All the other shows on her I'm Not Broken tour are listed. Meanwhile, I'm sitting on great seats to a sought-after show, and have no way to connect with buyers. Please help... I can't afford to eat the tickets.
Reply
Loading...
Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

We are making a follow up request for you to add 75 W TEMPLE ST for this event:

Bad Bunny Parking
Delta Center Parking
Salt Lake City, UT
Wed, Feb 21, 2024, 8:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-bad-bunny-salt-lake-city-tickets-2-21-2024/event/1524765...

Primary Link:  https://www.parkwhiz.com/delta-center-parking-2/bad-bunny-most-wanted-tour-1379619/ Screenshot 2024-01-19 192233.png

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Houston Rockets Parking 6PM
Event Date: 01/21/24
Issue to Resolve: Please add missing section (1112 CLAY ST. GARAGE)
Primary Map Link: https://www.parkwhiz.com/toyota-center-parking/boston-celtics-at-houston-rockets-1350564/
Screenshot of SH error: 

katzbautista08_0-1705785751969.png

Thanks!

Reply
Loading...
lotustixmalou
Zamboni Driver

Re: Map Errors on Site

Reply
Loading...
katzbautista08
Zamboni Driver

Re: Map Errors on Site

REQUESTING FOR SH MAPPING

 

Event Name: Chicago Bulls Parking  7PM
Event Date: 01/20/24
Issue to Resolve: Please add missing section (2000 W MADISON ST)
Primary Map Link: https://www.unitedcenter.com/venue/directions-parking/
Screenshot of SH error: 

katzbautista08_0-1705792494832.png

Thanks!

Reply
Loading...
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here