StubHub Community

TeamStubHub · ‎12-06-2019

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board.

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response.

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

marylotustix00 · ‎07-22-2024

Hi Team,

Seeking your assistance to add missing section for below event:

Missing section:
East Reserved
West Reserved

Event Name: The Red Clay Strays (16+ Event)
Venue: The Mission Ballroom, Denver, CO, USA
Event Date & Time: Thu, Oct 31 at 8:00pm

Stubhub Link: https://www.stubhub.com/the-red-clay-strays-denver-tickets-10-31-2024/event/153612545/

Primary Link: https://www.axs.com/events/556751/the-red-clay-strays-tickets

Thank you!

SH123 · ‎07-22-2024

Hi team,

Kindly asking for your assistance to make the sections 1,2,3,4 and 10 interactive for this event below;

Event name: Cincinnati Music Festival
Event date and time: Fri, Jul 26, 2024, 7:30 PM
Link to the event in StubHub: https://www.stubhub.com/cincinnati-music-festival-cincinnati-tickets-7-26-2024/event/152569949/?
Primary link: Cincinnati Music Festival presented by P&G Tickets Jul 26, 2024 Cincinnati, OH | Ticketmaster

Thank you in advance!

SH123 · ‎07-22-2024

Hi team,

Kindly asking for your assistance to add VIP General Admission on Stubhub map for the event below;

Event name: lovelytheband
Event date and time: Mon, Oct 21, 2024, 7:00 PM
Link to the event on Stubhub: https://www.stubhub.com/mod-sun-new-haven-tickets-10-21-2024/event/153725163/?priceOption=1%2C392%2C...
Primary Link: https://www.etix.com/ticket/p/49347118/lovelytheband-mod-sun-heres-your-flowers-tour-new-haven-toads...

Thank you in advance!

pmarenson · ‎07-22-2024

Please add the Loge section.

Declan McKenna

Riviera theatre- Chicago, IL

10/25/24 7:30PM

https://www.stubhub.com/declan-mckenna-chicago-tickets-10-25-2024/event/154533318/?quantity=2

https://www.axs.com/events/628750/declan-mckenna-tickets

lotustixmalou · ‎07-23-2024

Need to correct Field Zone sections 1 to 4 and 9 to 10 for this map, clickable on different areas, see image attached:

Stubhub link: https://www.stubhub.com/cincinnati-music-festival-cincinnati-tickets-7-26-2024/event/152569949/

Event: Cincinnati Music Festival - Friday Only
Date: Fri, Jul 26, 2024, 7:30 PM
Venue: Paycor Stadium, Cincinnati, OH

mariefe_madrid · ‎07-23-2024

Hi Team,

Requesting for Floor Left and Right, Lower Canopy Left, Middle Canopy Left and Right, Upper Canopy Left and Rifght to be interactive on Stubhub map for the event below:

Get The Led Out

Indian Ranch|Webster, MA

Fri, Aug 23, 2024, 7:00 PM

Stubhub Link: https://www.stubhub.com/get-the-led-out-webster-tickets-8-23-2024/event/153473140/?

Primary Market Link:https://www.etix.com/ticket/p/44375039/get-the-led-out-webster-indian-ranch-amphitheatre

Thank you!