Map Errors on Site

[#1]

If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

What can I submit?	Map design errors Incorrect text labels on the map itself Listing(s) not mapping or mapping to wrong section No map on site Wrong map on site
What should I NOT submit?	Wrong event name, venue, date, time (Post these here) Missing events on-site (See instructions here) Requests regarding seller comments
Will I get a follow up?	No, all requests are reported automatically.
How are my Requests prioritized?	Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

[#2]

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

Thank you!

[js6019040]

Jesus Christ Superstar 06/10/23 14:00 State Theatre New Brunswick
- incorrect mapping on SH- There is no section for Rear Balcony
Link to Event and correct mapping: https://my.stnj.org/19291/19293
SH link (wrong mapping): https://www.stubhub.com/jesus-christ-superstar-new-brunswick-tickets-6-10-2023/event/150581984/?clic...

[chogne]

I have 2 tickets to sell for the US Darts Masters at MSG Theater for Fri June 2. They are floor seats. The tickets read as follows: Sec FLR F, Row TB1 the seat numbers. Section "FLR F", "FLR" or "F" and Row "TB1" are not options to choose from. What can I do? Without those options I can't list the tickets.

[stampede]

Rogers together with Shaw presents Darius Rucker, June 1, 2023 Calgary, Alberta, Canada Scotiabank saddledome. Your map says Floor TBD. That is NOT correct. Floor row and seats are already assigned. Please correct, it's prevent people from selling floor seats

[mariefe_madrid]

Hi Team,

Requesting to update the map seat (change the F1,2,3 to PIT section) for the event below:

NF - Nate FeuersteinV

an Andel Arena|Grand Rapids, MI

Tue, Jul 18, 2023, 8:00 PM

https://www.stubhub.com/nf-grand-rapids-tickets-7-18-2023/event/151627166/?quantity=2

https://www.ticketmaster.com/event/08005E7CC479258D

[angeldulce18]

Hi Team,

Please update incorrect Parking map on Stubhub.

Stubhub Link:

Peter Frampton Tickets - StubHub

Primary Link:

Peter Frampton - Never Say Never Tour Tickets Jun 27, 2023 Alpharetta, GA | Live Nation

[angeldulce18]

Hi Team,

Please update unavailable event map on Stubhub.

Stubhub Link:

ODESZA Tickets - StubHub

Primary Link:

https://www.ticketmaster.com/odesza-the-last-goodbye-tour-kansas-city-missouri-10-13-2023/event/0600...

[angeldulce18]

Hi Team,

Please update unavailable Stubhub event map. Kindly refer to primary link provided.

Stubhub Link:

NF Tickets - StubHub

Primary Link:

NF - HOPE TOUR Tickets Jul 18, 2023 Grand Rapids, MI | Ticketmaster

[CoachPoach]

It's showing the football stadium map for all games

https://www.stubhub.com/ncaa-baseball-conway-regionals-conway-tickets-6-2-2023/event/151838508/?quan...

instead of the baseball stadium (Map linked below)

https://www.ticketseating.com/seats/vrooman-field-at-springs-brooks-stadium-tickets-conway-sc/

[lotus_gaymarie]

Event:  Jake Shimabukuro 7/7/23

Kindly make the event map interactive

Link to the event on StubHub.com:

https://www.stubhub.com/jake-shimabukuro-las-vegas-tickets-7-7-2023/event/151723658/?

Link to the event from the primary ticket provider:

https://www.ticketmaster.com/jake-shimabukuro-las-vegas-nevada-07-07-2023/event/17005E948CC711D9

[fulfillment]

Event Name: Bop To The Top (Lucas Grabeel)

- Event Date: June 2, 2023

- Link to the event on our site: https://www.stubhub.com/lucas-grabeel-cincinnati-tickets-6-2-2023/event/151718249/?

- A link to a correct map: https://concerts.livenation.com/bop-to-the-top-w-lucas-cincinnati-ohio-06-02-2023/event/16005E67D2E4...