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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg
  • 0 Likes
  • 3 Replies
  • 3126 Views

Canadian Transit and Institution Number length

Hi, I had sold tickets recently, but had the payment rejected by the bank. I believe that when I had saved my Canadian Checking account information, I had inputted a four digit transit number, and three digit institution number. When talking to my ba...

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Cannot receive valid API token

I have contacted API support three times. They responded with a helpful message the first time that got me to the point of generating a valid CURL command. However I now produce a "bad request" response. I have completely documented what I have done....

Trouble Adding Checking Account Information

Good Evening, Every time I try to add my banking information (checking account information) payment, I keep on receiving an error message that the account information entered is not the same, even though it is. I also receive an error message when in...

Being redirected to the international site??

This is really bugging me now and I hope someone can help.I live in NY and when I look to purchase tickets to NYC events I am immediately met with an alert telling me the event is international so I will be redirected to the international site? This ...

1099

If you’ve sold on StubHub for years and enter your SSN for the first time in 2019, I assume that StubHub does not go back to prior years to look for sales information to issue prior years’ 1099’s? Is that correct?

by T530
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Cannot See Past Sales

I can't see any of my past sales, can anyone help. Granted all my sales were around 2016-2017. Are they erased after certain amount of time?

I want to sell tickets. but...

Hello.I want to sell tickets.When I logged in last time, I was able to fill in the ticket information.Today, however, the message "Have a different address?" Keeps appearing.I've modified the address in the 'contact' tab, but the message keeps appear...

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Manage Price for Me

I have listed my tickets at a set price but now want to change it to "Manage Price for Me" but I don't see how under the ticket listing? How can I access "Manage Price for Me" it isn't under Listings. Thanks

Stuck in a verification loop

Neep help using the latest IOS and tried to log into app after entering my PW it said need to send verification code and it let me choose either cell phone or email i chose email got code enterted it and it said success account verified hit button to...

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