Account and Settings
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum activity

Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

Screen Shot 2019-03-18 at 2.19.35 PM.png Screen Shot 2019-03-18 at 2.20.47 PM.png

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg
  • 0 Likes
  • 16 Replies
  • 12832 Views

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png
by Community Manager Community Manager
  • 0 Likes
  • 4 Replies
  • 9821 Views

Enter new credit card

I'm unable to enter my new credit card, so my buyer can get his refund. I've been trying for two weeks and no one will answer the phone. I get emails and invoices. From stub hub asking for the new card info. but I get no help.

Add new Order # and Access Codes to New Account

I have purchased a series of tickets on StubHub using the guest feature. I have since established an account with StubHub. I would like to now add or link all my pending order numbers / access codes to my account. Is there a way to do that?

Aligning ticket purchases to new account

I purchased football tickets to a game that has now been cancelled. Some time later I established a StubHub account. How can I align that purchase with my account so that the 120% voucher will be in my account? I have an order number and an access co...

by
  • 0 Likes
  • 2 Replies
  • 791 Views

block of account

Hello, anyone had the problem when you start making listing stubhub blocks you account on next, when you try to log in it says account not found

by
  • 0 Likes
  • 2 Replies
  • 911 Views

FanCodes

Hi.I'm new to StubHub. What are FanCodes? How do I get them!? :-) are they different to coupons? Thanks!!!

Error Accessing Tickets

Hello all,I recently purchased Cinncinati Reds Tickets, but unfortunately didn't realize I wasn't logged in (on a laptop) and bought them as a guest. They sent me an access code in the confirmation email, and after entering my phone #, email address,...

Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

by
  • 2 Likes
  • 67 Replies
  • 11097 Views

Deleting Old Contact Info

After a recent move, I updated the contact/primary contact in My Settings but there are still five versions of an old address listed. There are clear options to add new or edit existing contact info, but not to delete old info. Can an address be dele...

  • 0 Likes
  • 26 Replies
  • 7815 Views