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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

by Moderator Moderator
  • 0 Replies

I don't received an access code

Hi everybody, i'm a french guy so sorry for my english. I can't connect me to my StubHub account because stubhub ask me a code verification. I click to receive the code in email but this code is never arrived in my mail box. I have asked many times t...

  • 10 Replies

Manage Price for Me

I have listed my tickets at a set price but now want to change it to "Manage Price for Me" but I don't see how under the ticket listing? How can I access "Manage Price for Me" it isn't under Listings. Thanks

I can't turn off notifications (for the Cubs) on my phone??

Years ago I bought Cubs tickets for use while on a trip. Ever since I've been getting notifications on my phone about the Cubs. No matter what I do I can't get rid of these notifications? I've tried contacting support multiple times but never had any...

by loub
  • 26 Replies

Trouble Adding Checking Account Information

I'm attempting to add my checking account information to receive payments (I've just sold a ticket today), but upon entering my info, the "Save" button isn't darkened and I'm unable to click it and continue. I've tried it now in two browsers with the...

City, State, and ZIP code do not match (in US)

Hello, I am trying to register a credit card, but I get an error "City, State, and ZIP code do not match". I know they do match (I double-checked with This is a building in Raleigh, NC; it is 6 years old. Thank you!

  • 3 Replies

Zero Developer Support

Hi my name is Ovais Panjwani and I'm a co-founder of a company called Croozen. I have been trying to register an application through the developer portal but no matter what link I go to from the quickstart menu it always leads to a page that says "Pl...

Trouble Adding Checking Account Information

Good Evening, Every time I try to add my banking information (checking account information) payment, I keep on receiving an error message that the account information entered is not the same, even though it is. I also receive an error message when in...