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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Community Manager Community Manager
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Bank Account

Hi there, I've tried several times to add my bank acct for direct deposit and keep getting the error:Oh no! Something went wrong. Give it another shot.The acct details I've entered are correct.Getting frustrated...any help appreciated..

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Login and changing my settings

OK, this is going to be tough to explain since what's happening is so illogical, but bear with me. I logged into my Stubhub account and didn't recognize my passcode so I submitted a passcode reset. All good here since got an email with process to upd...

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

Unknown.png
by Community Manager Community Manager
  • 0 Likes
  • 18 Replies
  • 14478 Views

Can't delete address in profile

I have a few old addresses on my account, including the primary one. The help article says there should be a trash can somewhere to click, but there isn't one next to the pencil, on the edit screen (after clicking the pencil), or anywhere that I can ...

Error when adding new address

So I'm trying to update my payment/address settings so I can buy some tickets, but whenever I input my new address, I keep getting this message: "Please review and correct the contact and billing info for this card: City, State, Country, Zip" I live ...

Can't add bank account details

I found several discussions like this on the forum, but all ends with a customer service representative DMing the user and resolving the issue offline, so I still don't know how to fix this issue.When adding bank details to my account to receive paym...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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