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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

Screen Shot 2019-03-18 at 2.19.35 PM.png Screen Shot 2019-03-18 at 2.20.47 PM.png

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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  • 0 Likes
  • 1 Replies
  • 2236 Views

How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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  • 0 Replies
  • 2348 Views

Trouble Adding Checking Account Information

Good Evening, Every time I try to add my banking information (checking account information) payment, I keep on receiving an error message that the account information entered is not the same, even though it is. I also receive an error message when in...

Developer Login Portal Not Authenticating

Greetings StubHub team, I have been trying to log in to the StubHub developer portal, but continually receive Invalid Authentication errors (see screenshot below). I have tried both with my StubHub account information (triple checking that all the in...

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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

Screen Shot 2019-03-18 at 2.19.35 PM.png Screen Shot 2019-03-18 at 2.20.47 PM.png

How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

screenshot1.png screenshot-2.jpeg
  • 0 Likes
  • 1 Replies
  • 2236 Views

Address error

I am trying to add my address for credit card to sell tickets, and it keeps saying “City, state and zip code do not match”. I have a Canadian address. Help?

by ANM
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  • 1 Replies
  • 365 Views

Adding direct deposit for selling

I am trying to add a direct deposit account to my settings but the screen is filled with addresses that I do not use and I am not able to fill in all the fields required because I can't see them. This is the case whether or not I use fullscreen mode.

by RMO
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  • 1 Replies
  • 232 Views

Credit Card rejected

My credit card keeps getting rejected because of a mismatch in the address. Support told me it was probably because it was a canadian bank, and the postal code may be at fault. I verified with my bank and entered exactly the same address, to no luck....

Temporarily locked your account

I get an email that says: For your protection, we've deactivated this ticket listing and temporarily locked your account. Please give us a call at 1.866.788.2482 during the hours listed below and we'll help you fix this.So I call and the agents say t...

  • 0 Likes
  • 17 Replies
  • 7359 Views