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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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How do I update my default address?

Login to your profile page https://www.stubhub.com/my/profile/ Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

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by Moderator Moderator
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  • 3174 Views

Deleting Old Contact Info

After a recent move, I updated the contact/primary contact in My Settings but there are still five versions of an old address listed. There are clear options to add new or edit existing contact info, but not to delete old info. Can an address be dele...

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Annoying Ticket Alerts

Has anybody experienced the same issue as I am experiencing. I put in a ticket alert for the Rolling Stones and every day I get 1 or 2 alerts about tickets. I no longer need these tickets and wanted to unsubsribe but can't online. I went to my phone ...

by LSR
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  • 6 Replies
  • 904 Views

Default search location

How do I remove my default location when searching for events and tickets? I want to see all evetns for a specific team or touring artist, but the site defaults to an incorrect location every time. Very frustrating. I am capable of choosing my own pr...

by MSRP1
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  • 4 Replies
  • 939 Views

Guest Order to New Account Orders

I purchased tickets as a Guest and now have an account. How can I move my guest order to my new StubHub account so it shows up when I log in (if this is even possible). Thx

City, State, and ZIP code do not match (in US)

Hello, I am trying to register a credit card, but I get an error "City, State, and ZIP code do not match". I know they do match (I double-checked with USPS.com). This is a building in Raleigh, NC; it is 6 years old. Thank you!

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  • 789 Views

Zero Developer Support

Hi my name is Ovais Panjwani and I'm a co-founder of a company called Croozen. I have been trying to register an application through the developer portal but no matter what link I go to from the quickstart menu it always leads to a page that says "Pl...

Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

Screen Shot 2019-03-18 at 2.19.35 PM.png Screen Shot 2019-03-18 at 2.20.47 PM.png

Adding direct deposit for selling

I am trying to add a direct deposit account to my settings but the screen is filled with addresses that I do not use and I am not able to fill in all the fields required because I can't see them. This is the case whether or not I use fullscreen mode.

by RMO
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  • 1 Replies
  • 329 Views