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Subscriptions & Notifications

When you subscribe to a thread or board, you will stay up to date on a post you're following or on what's being talked about within StubHub Community. To subscribe to a board or thread, select "Options > Subscribe" in the upper right-hand corner of t...

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How to Add Favorites to the StubHub App

Adding favorite events and artists in the StubHub app is easy, follow along with these steps to add your own favorites! 1. Download the StubHub app from iTunes or the Google Play Store. 2. Search for an artist, team, event, or venue and tap the heart...

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  • 14 Replies

How do I update my default address?

Login to your profile page Tap Settings Tap Contact To update your Primary Address > Tap on the pencil icon next to the Primary Contact Update your name, address, and/or phone number, and tap Save PS. To update you...

by Moderator Moderator
  • 4 Replies


hi, so I shared my tickets on my stubhub app with my boyfriend at a baseball game once. Now every time I buy tickets on my stubhub he somehow gets an alert even though he’s not logged into my account. Anyone know of anyway I can fix this?

  • 1 Replies

Acct info change but I didn’t make changes!?!?

Ummm I just got a text that my account info had been changed but I have not made any changes. I immediately requested a reset link & successfully changed my password but now it says I have no upcoming events which is very wrong. I’m freaking out. I c...

  • 10 Replies

How do you stop receiving replies to a post?

I made the fatal mistake of checking the "email me when someone replies" button on the post for "request event listing". I was under the impression that I would receive an email when someone replied to MY message but it turns out I'm receiving emails...

StubHub Developer Portal

I am unable to login to the developer portal, even though the instructions state that "If you already have an account that you use as a StubHub customer, that will work just fine...there's no need to create an additional account as a developer." Ever...

by Rynin
  • 3 Replies

1099 Form and Paypal

I recently got my 1099 form from Paypal and it did not show any Stubhub sales- Is that because Stubhub also sent me a 1099 form?

Cellphone app notices

When tickets sell i get two notices on my cellphone.1. Congradulations you just sold tickets2. It's time to deliver your tickets. The problem is that until recently ALL my tickets were alrealy uploaded PDF's. I don't have to deliver anything. It didn...