Do you want to browse tickets using another currency? When browsing tickets on StubHub, you have the option to select your preferred language as well as your preferred currency for checkout. You will select this on the home page for stubhub.com or st...
We know these are frustrating experiences which is why we make sure to keep our fans informed through emails if there has been any change in the status of their event. Once confirmed, any info we have on the rescheduled date will be included in the e...
StubHub is a ticket marketplace where fans can come to buy and sell tickets from one another. Being that we are a marketplace, StubHub does not own or list tickets found our site. Have questions before you buy? Keep reading for some frequently asked ...
To start this process, please be sure that you are NOT logged into a regular account. If you are, log out first. Afterwards, click on the link that says "My Tickets" or the button on the bottom of the app: After that, a pop-up will be displayed. DO N...
I bought 2 tickets for a Blues game at Enterprise Center to take a special needs boy for his birthday present on my birthday 3/26. The tickets aren't ready until the day of the game and the seats are listed as Mezzanine 303 General Admission which is...
Hey there, trying to buy tickets but won’t accept my postal codeAmaranth, Ontario, CanadaL9v1L7Thanks!
Have not received my mobile tickets. I originally purchased tickets from Ticketmaster, but the mobile ticket still hasn’t been sent through to my email so I decided to buy some here on StubHub to be safe. Now I am not receiving them here on StubHub e...
I bought two tickets for Tyler, The Creator and when my mobile tickets were ready for transferring, I only got one, what do I do? Are two different people giving me tickets and I wait for another ticket or is there a mistake?
I purchased two 3/10/22 Hamilton Denver tickets for an obscene price, and the tickets I received are not the row/seats I purchased. I am so disappointed. This is my first time ordering from StubHub and I’m very disappointed. . How can I get this corr...
Stubhub says that "If the buyer’s billing address or event is in one of 14 states with consumer laws around refund, the customer still can get a refund." Does anyone know which states are the 14? Thank you.
I received the email today about cash refund. Verifying it includes the full amount including fees. I had $200 in processing fees on top of my order and want to be sure I get that back.
I was just curious as to what information can be seen in the process of buying and selling tickets.For example,if I buy or sell tickets,can the seller/buyer see my name and address? My email address? Credit card info?Is the information partially cove...
I recently purchased tickets but someone else's name is on the ticket itself. Is this going to be an issue? Or is this normal?
