Hi @musicanddance You should transfer your tickets. After you transfer confirm the transfer is complete in your open sales. You will be paid 5-8 business days after the event.
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Hi Neil Young is appearing at Forest Hills on May 14 and May 15. Your map for May 14 correctly shows both Club 501,601 and 701 - Neil Young Tickets - StubHub However your map for May 15 does not break ou tthe club seats - Crazy Horse - Band Tickets - StubHub Can you break out the club seats on the 15th?
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Hi @doriangray007 if you buy from Stubhub you are covered by fan promise of replacement or refunds. In addition if the seller defaults they are charged a penalty of 100% of sale so it is expensive for them to default
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Hi @ECSIL If there are other seats in your section an$ row for less your tickets will not show if recommended filter is on. You either have to lower your price or wait for other tickets to sell
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Hi @jasminelindley In several instances, the venue puts a delivery delay in place until 24-72 hours before the event, thus the seller can not deliver. I cannot guarantee that this is the case for this event but it does happen. If you do not receive your tickets by the estimated delivery date, you're welcome to reach out to @TeamStubHub for further assistance.
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03-06-202410:12 AM - last edited on 03-06-202411:07 AM by TeamStubHub
Hi @anson If you bought the ticket on StubHub and then resale the ticket on StubHub you are covered by the FanProtect Guarantee. If there are any issues, the original seller will held responsible and you and your buyer will be taken care of.
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03-06-202405:31 AM - last edited on 03-06-202407:08 AM by TeamStubHub
Hi @dsobin Go to your listings in your StubHub account. You will locate a dropdown marked "Actions" at the bottom of the listing, select delete, confirm the removal of your listing and you are all set.
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03-05-202409:09 AM - last edited on 03-05-202409:30 AM by TeamStubHub
Hi @confusedMrP the resale unavailable applies to sales on Ticketmaster site. Transfers are currently unavailable. You have to reach out to Ticketmaster and see if transfers will be available later. If the tickets will be available for transfer at a later date you will be able to sell them on Stubhub.
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Hi @confusedMrP Two things. First sometimes Ticketmaster doesn’t open up transferring tickets until 48-72 hrs before event. Second they often don’t allow resell of tickets on their site but as long as the tickets can be transferred you are able to sell on other sites such as Stubhub
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