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Melpik · ‎11-07-2023

Hi Here We Are at the Shed in NYC has been extended thru Jan21st. I have requested 3-4 times over the last month that the Sat Jan 13 @ 7pm show be added with no luck. Can you add the event and the rest of the run? Here is a link to the event https://www.theshed.org/program/301-here-we-are I have tried the add an event link as well as DMing @TeamStubHub so far no luck.

Melpik · ‎08-31-2023

Hi @hitkiakia Generally, you do not need the ticket back from the buyer to obtain the refund. These days refunds tend to be automatic. If an event is cancelled the original point of purchase (Ticketmaster, venue etc) will refund to the original purchaser. If you subsequently sold tickets your buyer would get their refund from the site they bought on such as stubhub etc. If you find that you absolutely require the tickets to be returned to you in order to obtain a refund, you can send a private message to the moderators here @TeamStubHub They can help you out.

Melpik · ‎08-25-2023

Hi @Tatianamontes Just make sure you transferred the tickets to the correct email AND confirmed the transfer in your open sales on Stubhub

Melpik · ‎08-17-2023

Hi @peachysea Yes. You can sell 2 of the 4 and Stubhub will generally waive the sellers fee

Melpik · ‎07-11-2023

Hi @Panthony8 When tickets are transferred from ticketmaster the price is changed to $0. No idea why but the tickets should be good.

Melpik · ‎06-09-2023

Hi Can you update the map for Hip Hop 50 at Yankee Stadium on Aug 11th Here is the map from Ticketmaster Hip Hop 50 Live at Yankee Stadium Tickets Aug 11, 2023 Bronx, NY | Ticketmaster Here is your listing Run DMC Tickets - StubHub

Melpik · ‎05-30-2023

For the PARKING PASSES ONLY Power Trip Music Festival - 3 Day Pass (10/6 - 10/8) (Guns N Roses, AC/DC & Metallica) https://www.stubhub.com/parking-passes-only-metallica-indio-tickets-10-6-2023/event/151626983/?quantity=1&sections=&ticketClasses=&seatTypes=&listingQty= there are actually 2 types of passes - Car Camping and Preferred Car Camping. You only have the preferred on the site. can you update? Thanks

Melpik · ‎05-26-2023

Hi @HarveyR Stubhub does not allow meet and greet sales

Melpik · ‎04-12-2023

Hi @koschti_1976 1) Yes, a full refund including fees 2) back to the original form of payment 3) Yes, you can list the tickets on StubHub to sell and Stubhub will generally waive the selling fees 4) If you sell, you are paid 5-8 business days after the event. When you set up your StubHub account you will be asked to set up bank information for payments. Payment is made to the default account you selected

Melpik · ‎01-06-2022

Hi Tex It is a very bad idea to list on multiple platforms. If you sell on one and do not delist the listing from the second site you will be hit with a dropped sale charge of 100% of the value of your sale. The only way around this is to use an API such as Ticketsutil or Skybox which will automatically remove from other sites if the tickets sell on Stubhub. Note that you gnerally need to have a minimum amount of sales before these companies will allow you to use the API.

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