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If you notice a map is incorrect on our site, please post on this board and include the:

- Event Name

- Event Date

- Link to the event on our site

- A link to a correct map (if you have one)

 

We will report all issues to our Mapping team but due to the volume of requests, we won't be able to respond to any posts on this board. 

 

We ask that you refrain from doubling up on requests by posting here and private messaging us if you haven't received a response. 

Rest assured, if it's being posted here, it is being reported right away.

Our mapping team works in order of event date which can cause delays with resolution but we appreciate your patience as we work to get all of these fixes completed right away.

 

Thank you!

What can I submit?

  • Map design errors
  • Incorrect text labels on the map itself
  • Listing(s) not mapping or mapping to wrong section
  • No map on site
  • Wrong map on site

What should I NOT submit?

  • Wrong event name, venue, date, time (Post these here)
  • Missing events on-site (See instructions here)
  • Requests regarding seller comments

Will I get a follow up?

No, all requests are reported automatically.

How are my Requests prioritized?

Requests are algorithmically prioritized by inventory levels, historical sales data and proximity to the event date.

Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please correct seat map and add the following sections on stubhub for this event:

 

Mezzanine Right, Mezzanine Center, Mezzanine Left, Orchestra Right, Orchestra Center, and Orchestra Left.

 

Father John Misty
Thu 20 Apr 2023 20:00
Columbus Theatre, Providence, RI

Stubhub Link: https://www.stubhub.com/father-john-misty-providence-tickets-4-20-2023/event/151379758/?quantity=0

Primary Link: https://www.tixr.com/groups/columbustheatre/events/father-john-misty-58810


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add map for this event map:

Event Name: Father John Misty

Venue: The Forum Harrisburg

Event Date & Time: Thu, Apr 27, 2023, 8:00 PM

Stubhub Link: https://www.stubhub.com/father-john-misty-harrisburg-tickets-4-27-2023/event/151376346/?clickref=101...father.JPG

Primary Link:

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please update map on Stubhub for this event:

 

Flatland Cavalry
Fri 19 May 2023 19:00
The Depot, Salt Lake City, UT

Stubhub Link: https://www.stubhub.com/flatland-cavalry-salt-lake-city-tickets-5-19-2023/event/151391441/?quantity=

Primary Link: https://concerts.livenation.com/flatland-cavalry-salt-lake-city-utah-05-19-2023/event/1E005E25BF8224...


Thanks,

Quiennie

Reply
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Mauflores
Stagehand

Re: Map Errors on Site

Hi Team,

Seeking your assistance to add the parking map for this event:

Event Name: Detroit Red Wings Parking 12:00PM

Venue: Little Caesars Arena Parking

Event Date & Time: Sat, Feb 11, 2023, 12:01 PM

Stubhub Link: https://www.stubhub.com/parking-passes-only-vancouver-canucks-detroit-tickets-2-11-2023/event/150288...

Primary Link: https://www.parkwhiz.com/little-caesars-arena-parking/vancouver-canucks-at-detroit-red-wings-1224867...parkingg.JPGparks.JPG

Reply
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the1975tix
Pit Crew

Re: Map Errors on Site


Al Stewart at 3Ten ACL Live, Austin
Friday, 03 March 2023 19:30 (event local time)

 

https://www.stubhub.com/E-151374850

 

event is all GA Standing but for some reason the only section you can choose when listing is "General Admission Seating rows 3-8"

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Quiennie
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Please add section 4 and 6. Also, kindly replace General Admission section to section 5 on Stubhub map for this event: 

 

Euge Groove
Sat 24 Jun 2023 20:00
Chrome Showroom at Santa Fe Station Hotel & Casino, Las Vegas, Nevada


Stubhub Link: https://www.stubhub.com/euge-groove-las-vegas-tickets-6-24-2023/event/151370598/?quantity=0

Primary Link: https://www.ticketmaster.com/event/17005E259CC16A51


Thanks,

Quiennie

Reply
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RmOropesa
Zamboni Driver

Re: Map Errors on Site

Hi Team,

Seeking your assistance to update and add the event map for the below event: (ORCHESTRA LEFT, ORCHESTRA CENTER, ORCHESTRA RIGHT, MEZZANINE LEFT, MEZZANINE  CENTER, MEZZANINE RIGHT, BALCONY LEFT, BALCONY CENTER, and  BALCONY RIGHT)

Event Name: J Boog
Venue: Tue, Feb 21, 2023, 8:00 PM

Event Date & Time: Tue, Feb 21, 2023, 8:00 PM

 

Stubhub Link: https://www.stubhub.com/j-boog-monterey-tickets-2-21-2023/event/151439532/?quantity=2

Primary Link: https://www.etix.com/ticket/p/7089128/j-boog-monterey-golden-state-theatre

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Quiennie
Zamboni Driver

Re: Map Errors on Site


Hi Team,

Please update map on Stubhub for this event:

 

Cooper Alan
Fri 03 Mar 2023 20:00
Sanctuary Events Center, Fargo, ND

Stubhub Link: https://www.stubhub.com/cooper-alan-fargo-tickets-3-3-2023/event/151391110/?quantity=0

Primary Link: https://event.etix.com/ticket/p/7733794/cooper-alan-2023-spring-tour-fargo-sanctuary-events-centerfa...


Thanks,

Quiennie

Reply
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pr
Umpire

CAN'T LIST ROW IN UPPER DECK FOR CHRIS STAPLETON DES MOINES

Could you possibly fix the below event so you can list row numbers for upper deck seating.  I have tickets in 312 row A however I am unable to list them properly because you cant put the row in.  thank you

Chris Stapleton

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stampede
Stagehand

Re: Map Errors on Site

Hi Stubhub:

I have a pair of seats in section 121 row 14 for sale for today Tuesday Feb 13, 2023 Vancouver Canucks vs Detroit. When I first listed the seats, your map would only show rows from 16 or 17 on and wouldn't allow me to input row 14. So despit me trying to update the row info afterward, it would only show up as section 121 with the row "blank". Section 121 in this arena starts with row 13 to row 25, please fix this, thanksI reported this 3 weeks ago but nothing has been done yet

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here