Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Can't upload PDF to existing listing

I am trying to upload a PDF of two tickets to a listing that's been live for a week or so. It's a PDF directly downloaded from Ticketmaster. But when I hit upload, I get an error message. Two error messages, actually, depending on browser (I tried a ...

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Sold Tickets I Purchased On Stubhub Am I Still Covered

Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reas...

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Sold tickets but no show?

What happens if I sell my tickets, the buyer accepts them, but for whatever reason doesn’t go to the show? I still get paid, correct?

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How to handle tickets listed on multiple platforms?

How do folks handing listing the same ticket across multiple platforms, say Stubhub & Ticketmaster? My worry is the same tickets will sell on both platforms prior to me being able to delist from the other platform. What is the best way to handle this...

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APPLE RELAY ID (what to do?)

I have a buyer that just purchased tickets and the email they provided is an apple relay email and im a little sketched out that they will either A not receive the tickets or B receive them and say they didnt. How do i go about verifying if the buyer...

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Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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