Selling Tickets
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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Misread and sent two tickets instead of one

Hi there!I misread the sold confirmation email and sent a customer two tickets instead of one.Is there a way you can contact the customer via official SubHub email on my behalf and request for them to send it back?Thanks for your help!

Guarantee for selling tickets

I know there is no guarantee but I have never sold tickets online before.Other than following the steps outlined on this site, is there anything else to know to further protect my self?I am also a bit confused as to what needs to be transferred.The t...

Transferring tickets

I just attempted selling tickets and was told they were sold but I didn’t transfer them yet. How do I do that?

  • 1 Replies

I sold my tickets

I got an email yesterday from StubHub saying I sold my tickets and I need to transfer them. I transferred them from Ticketmaster to the sold contact info. Now when I go back on StubHub it says I have no sales. But I have the email proving I sold them...

Bar Codes

The Blue Jays tickets I want to sell do not have alpha numeric digits under the bar code, just a blue bar sliding back and forth across the black bar code. How do I handle Stub Hub's request for bar code alpha numerics?

  • 1 Replies

Transferred ticket shows unclaimed

Hi, I recently sold a couple of tickets through Stubhub. I transferred them via Ticketmaster to the email that Stubhub indicated. This happened last week. Under My sales > Completed, Stubhub show "Delivery status: Delivered". However, Ticketmaster sh...

Dead & Co. tickets for Boulder in July, 2023

I bought 4 seats and my confirmation email saysDelivery Method: Mobile - DELAYED Tickets will be delivered after credit card and account information has been verified. Tickets will be delivered Thursday, June 1, 2023 via your email on file. DO NOT PR...

  • 2 Replies
Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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