Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

sell ticket

I want to selll my tickets for the AIR concert on March 24thI'm not able to upload it. There are 4 tickets but he only accepts 2 in the options. The 4 tickets are together in the same PDF.Can you help me with the instructions?Thank you very

Can I use tickets transferred but not accepted?

Just curious. I sold and transferred tickets to a buyer but just noticed the buyer hasn’t accepted the tickets- show is in less than 2 hours. If not accepted by showtime, can I use them??? Or once I hit cancel transfer does my sale become null and vo...

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Can't upload/transfer my tickets to sell

I've got an active ticket sale listing and StubHub wants me to transfer my tickets to an email they provided. But when I go to https://secure.tickets to transfer the ticket, I can't choose the ticket. I can enter the email, but the transaction can't ...

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Seller Transfer Error

I got an email from Ticketmaster saying that StubHub accepted my tickets, but my sale is saying that I need to transfer those tickets to the buyer even though StubHub has them.

selling tickets

I need help finding the barcodes from sold tickets that are ready to be delivered to the buyer. I followed the instructions, but there is no place for me to find the barcodes for me to upload them.

Assistance needed

Does anyone know if an email or phone number where they can assist me in listing 2 crimecon tickets?

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Want to sell tickets for concert not listed

Can you please add this event? Josiah and the Bonnevilleshttps://www.axs.com/events/504776/josiah-and-the-bonnevilles-tickets SAT MAR 9, 2024 - 7:00 PMBarboza PresentsJosiah and the BonnevillesEndurance Tour Mon RovîaBarboza, Seattle, WA Ages: All Ag...

Unable to upload tickets

I went to my sales and to my order number. Clicked on see actions, Upload Tickets Selected my pdf tickets, it started loading. Once loaded finish, it still says 0 existing tickets. what should i do?

Selling tickets

Is anyone having issues with creating a new listing to sell tickets? I keep getting an error message that says oops there's a problem.

tickets for sale on stub hub

I've tickets posted for sale. BUT, I am leaving the country for a period of time. I will be where there is no internet available. How can I put my tickets on temporary hold until I return to the country? In other words, if someone attempts to purchas...

Seller Regret

Sold tickets back in December - transferred them the same day to the email address given to me. We'll its been over a month since the transfer and the buyer hasn't accepted them yet. I did reach out to the buyer with the email I sent the tickets to a...

1099-K & StubHub and/or Paypal Reporting to the IRS

Hello! I have not received any info directly from StubHub regarding a 1099-K. I called StubHub and they said that even though I am over the $20K threshold for 2023, my payments go through Paypal, which is where I can get my 1099-K. Paypal said that y...

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Selling Ticket and Hotel Package

I bought a ticket and hotel package to a music festival, but there is no way to list it as such when trying to sell. It only looks like I am selling the concert tickets - I don't see a place to put that it also includes the hotel. Am I missing someth...

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How to make sure im getting paid

Hi guys, first time selling tickets on the platform...I sold 2 tickets for a concert I could not attend and understood that I would get paid a few days after the event date. I can imagine that StubHub is holding the money in case the buyer complains ...

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Listing FANZONE TIX

Hi. I have some FANZONE tix for Daytona 500. There is no option in the pull down for FANZONE tix yet I see others listed ? Any Help ??? Tnx...

Ticketek transfers

I recently sold tickets I purchased her on StubHub where the original marketplace was Ticketek. Does anyone have any insight on how to transfer them to the buyer?

Seats not technically together

I have seats 7,8 and 10 - while they're not technically together, they seem close enough - can I still sell these as an 'un-splitable' group? Or do I need to sell separately?

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Selling tickets - Foreign Country

Are you able to sell tickets to an event that is taking place in a foreign country? Example: I reside in US, and I'm looking to sell tickets to an event in Germany. Is this allowable, and if so how does it work....any different than usual? Thank you!

Listing does not show all information

Has anyone had this problem? My listing for Eagles tickets, unlike EVERY OTHER Stubhub listing i have seen, does NOT show the seat row. Trying to correct this with Stubway has been difficult and frustrating to say the least. I can see no reason why m...

All star comedy jam

Hi I have( One)Ticket Available To The All Star Comedy Jam Ticket Is For February 10th Show In Las Vegas Nevada.I'm Asking for 150$ Good Seat Mezzanine 5 Row L Do To Me Unabel To Go Do To Health Issues This Is Being Hosted By Shaquille O'neal

Issue with airway bill

Hi. Need urgent helpNeed to dispatch my tickets today but fedex said control no isn’t approved by receiver. They need to approve it so i can use airway bill generated.I’ve emailed stubhub but no response. Please guide

The Heights Theater - Houston Tx

Two concerts coming up this weekend at Heights Theater in Houston. Lucinda Williams (1-21) and Ocie Elliot (1-19).Posting options do not include the correct seating descriptions for these shows.Ocie Elliot should show the reserved table seating optio...

Adding a comment to my listing

I am selling tickets for Rolling Stones in a section that BEGINS with Row 24. So my tickets in Row 32 are actually row 9 of the section. How can I tell the buyer this? I see some people have listed their tickets as row 9 even though there is not one....

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WTF!?!

New here. I just sold three tickets yet I was charged for a purchase. How do I contact someone to speak to about this?

Seller Delivery Date Question

I listed tickets for sale, but the latest delivery date Stubhub would allow was 7 days before the event. I will not receive the tickets from the venue until 2 days before the event. How do I advise a potential purchaser of this? It is a popular event...

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Chance Pena

I need an event addedArtist: Chance PenaDate: February 8, 2024Venue: Lost Lake Lounge Denver

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put up a sale listing by mistake

I was trying out the listing just for information purposes and accidentally put the listing up for real and instantly received an email informing me of my new listing. I immediately deleted it. I do not want to sale the ticket is deleting it good eno...

Finding Listed Tickets

I put tickets up for sale. I can see them as "active" in my sales listings, but cannot find them as an interested purchaser would. I tried to locate them signed in, signed out, and on another computer, each time with no result. Can someone help me?

Selling two of four

I bought four tickets on the internet but I only need two. Can I sell two of them without losing my other two?

Trying to sell "non-transferable" tickets

I have two 3-day passes for Riotfest 2022, which I purchased through Eventbrite, but I will be unable to go. They are General Admission e-tickets which should be available on or about August 25th. Would I be able to sell these tickets on StubHub?

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Selling Groupon

Is it possible to sell tickets bought on Groupon? I have a mobile entry only ticket for a concert. I pull up the voucher on mobile and it shows the QR code to scan. Am I able to sell this on StubHub? Thank you!

Can't upload PDF to existing listing

I am trying to upload a PDF of two tickets to a listing that's been live for a week or so. It's a PDF directly downloaded from Ticketmaster. But when I hit upload, I get an error message. Two error messages, actually, depending on browser (I tried a ...

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Sold Tickets I Purchased On Stubhub Am I Still Covered

Hi, I purchased tickets to a show via StubHub, but then was gifted tickets to the same show so I listed the tickets to sell that I purchased on StubHub. I've never sold tickets that I had bought on StubHub so I just wanted to confirm if for some reas...

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Sold tickets but no show?

What happens if I sell my tickets, the buyer accepts them, but for whatever reason doesn’t go to the show? I still get paid, correct?

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How to handle tickets listed on multiple platforms?

How do folks handing listing the same ticket across multiple platforms, say Stubhub & Ticketmaster? My worry is the same tickets will sell on both platforms prior to me being able to delist from the other platform. What is the best way to handle this...

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APPLE RELAY ID (what to do?)

I have a buyer that just purchased tickets and the email they provided is an apple relay email and im a little sketched out that they will either A not receive the tickets or B receive them and say they didnt. How do i go about verifying if the buyer...

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