Selling Tickets
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Where is my listing?

When listing tickets on StubHub, there are a few things to check to verify your listing state. Go to "My tickets" then "Listings" to double-check that the listing details you entered are correct. This is where you can make changes to your listing suc...

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Getting Paid for Selling Tickets!

When you sell tickets on StubHub, payments are processed 5-8 business days after the event takes place. How does StubHub pay me? The way we pay you for ticket sales depends on where you live and where the event is. See your StubHub account's payment ...

Selling and Sold Tickets - FAQ

Can't make it to your event anymore? List them on StubHub! It's fast and easy to do! Click here to get started! By listing and selling your tickets on StubHub, you do agree to our policies outlined in our User Agreement and Seller Policies. We know y...

Buyer has not accepted ticket

What should I do if the buyer does not accept the ticket I transferred a few days ago? I sent it from a different platform and it's still showing that the buyer has not accepted when I log into my account. I used the email provided by StubHub. I am s...

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Listing does not show all information

Has anyone had this problem? My listing for Eagles tickets, unlike EVERY OTHER Stubhub listing i have seen, does NOT show the seat row. Trying to correct this with Stubway has been difficult and frustrating to say the least. I can see no reason why m...

All star comedy jam

Hi I have( One)Ticket Available To The All Star Comedy Jam Ticket Is For February 10th Show In Las Vegas Nevada.I'm Asking for 150$ Good Seat Mezzanine 5 Row L Do To Me Unabel To Go Do To Health Issues This Is Being Hosted By Shaquille O'neal

Issue with airway bill

Hi. Need urgent helpNeed to dispatch my tickets today but fedex said control no isn’t approved by receiver. They need to approve it so i can use airway bill generated.I’ve emailed stubhub but no response. Please guide

The Heights Theater - Houston Tx

Two concerts coming up this weekend at Heights Theater in Houston. Lucinda Williams (1-21) and Ocie Elliot (1-19).Posting options do not include the correct seating descriptions for these shows.Ocie Elliot should show the reserved table seating optio...

Adding a comment to my listing

I am selling tickets for Rolling Stones in a section that BEGINS with Row 24. So my tickets in Row 32 are actually row 9 of the section. How can I tell the buyer this? I see some people have listed their tickets as row 9 even though there is not one....

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New here. I just sold three tickets yet I was charged for a purchase. How do I contact someone to speak to about this?

Seller Delivery Date Question

I listed tickets for sale, but the latest delivery date Stubhub would allow was 7 days before the event. I will not receive the tickets from the venue until 2 days before the event. How do I advise a potential purchaser of this? It is a popular event...

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Chance Pena

I need an event addedArtist: Chance PenaDate: February 8, 2024Venue: Lost Lake Lounge Denver

Community Log-In Changes May 1st
We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. You will enter your community username and new password and done!

Read about the changes here
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